Christian Roemhildt

Bad communication from Lucas Sargent and Quinn. My information was used and apparently only bought a Silverado. No explanation or follow up. They had chelsey follow up via Lucas's email. Bad commun My information was used and apparently only bought a Silverado. No explanation or follow up. They had chelsey follow up via Lucas's email. Bad communication horrible customer service More

by H Verified Customer Verified Customer

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Really easy to work with. Mikkias was very helpful and knowledgeable throughout the whole process. Mikkias was very helpful and knowledgeable throughout the whole process. More

by mike carrier Verified Customer Verified Customer

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Trusted local dealership that I have been going to for years. Always been helpful, kind and knowledgeable. years. Always been helpful, kind and knowledgeable. More

by BENTRIPLETT Verified Customer Verified Customer

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Dealship is nice price was ok but communication really sucks the website for credit app is not very detailed sucks the website for credit app is not very detailed More

by firefighterdog Verified Customer Verified Customer

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Great service, friendly pet and extremely trustworthy and helpful in all ways! No one in my book and the reason why I have bought my last two vehicles from them and will buy from them in the future! helpful in all ways! No one in my book and the reason why I have bought my last two vehicles from them and will buy from them in the future! More

by THPEART Verified Customer Verified Customer

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Amazing experience with everyone! Not one bad experience. Everyone there was so friendly and welcoming. Can't recommend enough! Not one bad experience. Everyone there was so friendly and welcoming. Can't recommend enough! More

by Kalleywigen Verified Customer Verified Customer

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Staff was very friendly and attentive. Offered several times water or coffee while I waited. They kept me aware of the process from start to finish. Offered several times water or coffee while I waited. They kept me aware of the process from start to finish. More

by kellymflattum Verified Customer Verified Customer

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We were told our Jeep compass would need the brakes fixed because it sat so long on the lot. That was fine. It’s why we agreed to purchase the vehicle. Polar chev told us they would fix the brakes at no cost because it sat so long on the lot. That was fine. It’s why we agreed to purchase the vehicle. Polar chev told us they would fix the brakes at no cost to us. We brought it in on July 8th. My wife and daughter sat there for three hours for them to tell us they can’t fix the brakes and that we need to bring it to a Jeep dealer to have the calipers retracted or somthing. We could bring it back to Pokar after that and they would again try and fix it. So now getting the brakes fixed that polar told us they would do, is now landing on our shoulders. Part of getting the brakes fixed is actually getting the car to a Jeep dealer, have them do whatever they need to do, and then polar can do what they promised (I have a signed work order I’ll be using if I need too) they would do. The only thing we should need to do is drop off the car we bought (Jeep compass) from polar, and pick it up when the work has been completed. Everything in between is not our problem. We never would have purchased it had we known any of this. I have replied multiple times to the email thread from them. Zero responses. I asked for someone to call me, manager etc, nothing. Completely ghosted. We are realizing now that we bought it, nothing else matters. Very poor customer service. Which sucks, cause the sale process was so awesome, I had planned to come back this fall when my truck is paid off to trade it. Not going happen now. All we want done is what Polar Chev told us they would do. So now we have a nice Jeep, with crappy brakes. And we are left to figure it out. I realize Walser is huge, and Polar Chev is big, and this little review won’t make a difference. But word of mouth will carry some weight. Regret going to Polar. More

by akm0524 Verified Customer Verified Customer

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I was impressed initially by the clean lot and then friendly immediate service.. Test drive was easy and quick, our salesman was knowledgeable and friendly. And what sealed the deal was the prices but friendly immediate service.. Test drive was easy and quick, our salesman was knowledgeable and friendly. And what sealed the deal was the prices but more importantly to conduct the whole transaction from the salesman’s desk was super relaxed and efficient.. Will definitely look to you first for our next purchase down the road.. Thanks again The Hoglund’s More

by hoagie763 Verified Customer Verified Customer

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Listen to my needs. Harley was great to work with. Answered my questions. I would recommend Polish Chevrolet. Harley was great to work with. Answered my questions. I would recommend Polish Chevrolet. More

by llberg61 Verified Customer Verified Customer

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