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Exeter Subaru
Stratham, NH
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,086 Reviews of Exeter Subaru
November 17, 2025
This was our first time here and will also be our last. The visit started out great and the dealership itself is very clean and welcoming. My wife and I settled on a used vehicle, but when the time came The visit started out great and the dealership itself is very clean and welcoming. My wife and I settled on a used vehicle, but when the time came to work out financing the next day, that's where things went south pretty quickly. As other reviewers have stated here (see the review from January 15, 2025, specifically), Maggie Leverone in the finance department needs a refresher on proper customer service. She certainly knows how to turn on the charm when things are going her way, but as soon as you decline the multitude of payment-plans that she tries to push on you, the jovial, friendly conversation turns to irritated, frustrated silence (on her part). Like, you can hear a pin drop kind-of silence. My wife and I were met with condescending lines such as, "Can you not see the value in that?" and "Look, I've really saved you a lot of money here!" It was so painfully obvious from our experience that Ms. Leverone receives some sort of financial incentive or kickback from getting people to sign on to all of her additional, unnecessary finance packages, and if you don't play ball, she turns into a bitter, resentful person. Completely unprofessional. Ms. Leverone should be spoken to about her behavior, as it seems this is not the first time she has treated her customers this way. On the plus side, we love the car, and Domenic, who was our initial point of contact, was pleasant to deal with. More
by Mark H.
Employees Worked With
Domenic Spinelli, Maggie Leverone
October 02, 2025
I recently purchased a used vehicle from Exeter Subaru after viewing the vehicle online. I flew in from Michigan to visit a friend and look at the vehicle. and everything about the buying experience was a after viewing the vehicle online. I flew in from Michigan to visit a friend and look at the vehicle. and everything about the buying experience was a positive experience. The entire staff was friendly, kind, and genuinely interested in making sure I was happy with the vehicle. Thank you for such a positive buying experience with a quality used vehicle. More
by kaharter906
Employees Worked With
Jordan Waitkevich, Darren Coute, Maggie Leverone
September 18, 2025
I've been going to this Dealership for 16 years and just purchased my third Subaru. Over the years I have noticed steady improvement. The addition of Christine in the Service Department changed things alt purchased my third Subaru. Over the years I have noticed steady improvement. The addition of Christine in the Service Department changed things altogether. I appreciate her down to earth manner, her oversight of what' going on with your vehicle and her communication skills are insightful. The waiting area is comfortable, clean and spacious. Jordan Waitkevich "Product Specialist" was enjoyable to work with. He is friendly, efficient and delightfully authentic (no pretense). I was dreading the experience before going over there but Jordan has such an open way about him that it enabled me to make my decisions without the annoyance of high pressure. I also want to say that Donna McDonald, the "Love-Encore Delivery Specialist" was helpful for understanding these higher tech cars. I got together with her two weeks after getting my vehicle, so I had time to develop some questions. She is available for further clarifications as needed later, thank goodness. She understands the tech stuff while also having the nuanced understanding of driving without all this technology and what many of us liked about that. More
by HIlary
Employees Worked With
Jordan Waitkevich, Christine Smallcomb
January 30, 2025
Exeter Subaru provides an expert tech person “DONNA” to guide customers with all the use of apps and the onboard computer and the technical capabilities She can do this remotely as though she is sitting i guide customers with all the use of apps and the onboard computer and the technical capabilities She can do this remotely as though she is sitting in you vehicle Donna is great!! More
by jbpeirce
Employees Worked With
Abigail Harris, Christine Smallcomb, Maggie Leverone
January 15, 2025
The dealership itself was nice, clean, comfortable seating area with amenities and overall would have been a good experience had it not been for Maggie trying to sell me $6,000 in unnecessary warranti seating area with amenities and overall would have been a good experience had it not been for Maggie trying to sell me $6,000 in unnecessary warranties and then proceeding to be extremely unpleasant (putting it nicely) towards us after we repeatedly declined her offer. We even had an appointment with a sales rep and didnt get to meet with him until hours after our appointment, did our test drive with a college student who had no knowledge of the car, and were then shuffled into an office to be taken advantage of as we were young and buying our first car. Extremely disappointing experience and will be telling others to stay away. More
by cstambo0
Verified CustomerEmployees Worked With
Maggie Leverone
January 09, 2025
This is my third Outback from Exeter Subaru and each one has been a good experience, from the salesperson Abbie to Jimmy & Maggie, all knew their product and were pleasant people to deal with. Thank you Exe has been a good experience, from the salesperson Abbie to Jimmy & Maggie, all knew their product and were pleasant people to deal with. Thank you Exeter Subaru. More
by Norman
Employees Worked With
sales person Abbie, Jimmy LaFlamme, Maggie Leverone
January 07, 2025
Everyone is helpful at Exeter Subaru. I have used the service department for the past two years and felt confident to purchase a new car at Exeter Subaru. I have used the service department for the past two years and felt confident to purchase a new car at Exeter Subaru. More
by kmmirwin
Employees Worked With
Mitch Aase, Maggie Leverone
