Christopher Albaugh

I always take my truck there for all its service work . Friendly and knowledgeable technicians. Friendly and knowledgeable technicians. More

by mmacehc Verified Customer Verified Customer

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Wonderful service department very efficient and very friendly staff courteous and helpful would recommend service department. Brittany was wonderful as a service advisor friendly staff courteous and helpful would recommend service department. Brittany was wonderful as a service advisor More

by grace38 cha Verified Customer Verified Customer

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Customer service is outstanding, Auto tech Wayne is very knowledgeable and always goes out of his way to make sure the customer is satisfied knowledgeable and always goes out of his way to make sure the customer is satisfied More

by jsipos479 Verified Customer Verified Customer

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Everyone involved was great thanks again! Chis did a great job staying involved and I feel the deal was fair. Chis did a great job staying involved and I feel the deal was fair. More

by jhusk6930 Verified Customer Verified Customer

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Everyone was polite,informative, and respectful of my time which is not a game changer but I appreciated it very much time which is not a game changer but I appreciated it very much More

by ABARGER330 Verified Customer Verified Customer

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The dealer was fine, and the service dept. is very good. I do feel let down by Chev as a brand. I purchased a new 2500 pickup last November had transmission trouble after only having 11,000 mi is very good. I do feel let down by Chev as a brand. I purchased a new 2500 pickup last November had transmission trouble after only having 11,000 miles! I hope you get rid of all the Allison trans!!! I have had Chev trucks for over 40 years, but what happened to me this year makes me feel the Chev brand has let me down. GET BETTER!!!! More

by randy2757 Verified Customer Verified Customer

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Victory has been a very good dealership in every aspect for me. Most dealerships are nowhere near as customer caring from my experiences. I highly recommend Victory for mechanic and auto body repair. for me. Most dealerships are nowhere near as customer caring from my experiences. I highly recommend Victory for mechanic and auto body repair. More

by FRANK.KINNEY Verified Customer Verified Customer

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This service was much better under Robinson GMC. The two stars gained were because there are some genuinely nice people who work there. We have had a recurring recall issue that the service manage The two stars gained were because there are some genuinely nice people who work there. We have had a recurring recall issue that the service manager was supposed to help with, and we never heard from thim again. We took the vehicle to have the recall issue fixed or paint touched up as in incidental to the recall issue, only to find that they don't fix them, or don't touch up the paint, claiming that they "can't see" what we are talking about and have to bring the vehicle again. The last visit was really the icing on the cake. We had service done and when we got the invoice, we had to remind them again, that GMC Customer Care gave us a Pre-Paid Service Plan (for the inonvenience of the recall issue) and that it covered part of our service. They had to adjust the invoice, and my husband paid the remainder on the credit card. My husband got a voice mail asking him to call about the invoice, but he knew he paid it, so he disregarded it. The service advisor calls me and tells me that we owe a balance. I explain that it was paid on a credit card. I don't know what they did with their records on their end, but she kept pushing me to provide proof of payment! I was being treated as if I was guilty of not paying until I had to prove my innocence and show them my credit card statement! I told them that this was not my problem, it was theirs, in which she agreed, but she wasn't even apologetic. This is the third request that I received for my review. I asked them the first time if they really wanted me to do that, especially since the request was generated by their phone call to me for me to prove that I paid them. This place has become a joke. More

by MT Verified Customer Verified Customer

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Very nice. Kept me informed Will use them always in the future. Quoted tires and price was good Kept me informed Will use them always in the future. Quoted tires and price was good More

by KNANNERS Verified Customer Verified Customer

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Very clean and organized. Polite workers and the service was 30-45 minutes. Great time. Polite workers and the service was 30-45 minutes. Great time. More

by laylamerriweather Verified Customer Verified Customer

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