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Christopher Albaugh
Christopher Albaugh
Service Manager
Victory Chevrolet GMC Highlands
155 Robinson Drive
Triadelphia, WV 26059
23 Reviews
23 Reviews
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23 Reviews of Christopher Albaugh
December 26, 2025
The dealer was fine, and the service dept. is very good. I do feel let down by Chev as a brand. I purchased a new 2500 pickup last November had transmission trouble after only having 11,000 mi is very good. I do feel let down by Chev as a brand. I purchased a new 2500 pickup last November had transmission trouble after only having 11,000 miles! I hope you get rid of all the Allison trans!!! I have had Chev trucks for over 40 years, but what happened to me this year makes me feel the Chev brand has let me down. GET BETTER!!!! More
by randy2757
Verified CustomerOther Employees Tagged: Matthew Klimas, Mark Eikenberry
December 26, 2025
Victory has been a very good dealership in every aspect for me. Most dealerships are nowhere near as customer caring from my experiences. I highly recommend Victory for mechanic and auto body repair. for me. Most dealerships are nowhere near as customer caring from my experiences. I highly recommend Victory for mechanic and auto body repair. More
by FRANK.KINNEY
November 01, 2025
This service was much better under Robinson GMC. The two stars gained were because there are some genuinely nice people who work there. We have had a recurring recall issue that the service manage The two stars gained were because there are some genuinely nice people who work there. We have had a recurring recall issue that the service manager was supposed to help with, and we never heard from thim again. We took the vehicle to have the recall issue fixed or paint touched up as in incidental to the recall issue, only to find that they don't fix them, or don't touch up the paint, claiming that they "can't see" what we are talking about and have to bring the vehicle again. The last visit was really the icing on the cake. We had service done and when we got the invoice, we had to remind them again, that GMC Customer Care gave us a Pre-Paid Service Plan (for the inonvenience of the recall issue) and that it covered part of our service. They had to adjust the invoice, and my husband paid the remainder on the credit card. My husband got a voice mail asking him to call about the invoice, but he knew he paid it, so he disregarded it. The service advisor calls me and tells me that we owe a balance. I explain that it was paid on a credit card. I don't know what they did with their records on their end, but she kept pushing me to provide proof of payment! I was being treated as if I was guilty of not paying until I had to prove my innocence and show them my credit card statement! I told them that this was not my problem, it was theirs, in which she agreed, but she wasn't even apologetic. This is the third request that I received for my review. I asked them the first time if they really wanted me to do that, especially since the request was generated by their phone call to me for me to prove that I paid them. This place has become a joke. More
by MT
Other Employees Tagged: Rosalind-5 Stars!
September 27, 2025
You have a very friendly accommodating staff knowledgeable in what they do service personnel or knowledgeable and try to accommodate to the best of their ability your sales people are friendly a knowledgeable in what they do service personnel or knowledgeable and try to accommodate to the best of their ability your sales people are friendly and diligent in what they are trying to accomplish. More
by KGAR2014
Other Employees Tagged: Mark Eikenberry
September 26, 2025
Very satisfied, great teams. I just order a new Corvette from Viictory Chevrolet and expect to take delivery soon. I just order a new Corvette from Viictory Chevrolet and expect to take delivery soon. More
by rmrobinson
Other Employees Tagged: Matthew Klimas, Mark Eikenberry
