Christopher Moore

I’ve been using Safford Brown for my routine car maintenance for several years. Meredith is a great service advisor and helps keep my older Subaru going strong. They were able to rebuild a transmiss maintenance for several years. Meredith is a great service advisor and helps keep my older Subaru going strong. They were able to rebuild a transmission issue in my 2014 Forrester for less than 1/2 the price I was quoted by an outside chain. More

by SHELBY.DUFFER Verified Customer Verified Customer

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Hi your sales manager sold me a lemon car that don't work at all and I only had the vehicle for one month and they didn't want to fix it I will never recommend anyone to there dealership at all the service w at all and I only had the vehicle for one month and they didn't want to fix it I will never recommend anyone to there dealership at all the service was terrible. More

by CATALINAKNOWLES6@GMAIL.COM Verified Customer Verified Customer

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I'm from MD & had an issue with my car which you got me in the next morning. in the next morning. More

by marygc Verified Customer Verified Customer

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Best service I've gotten in years . Only one that comes close was when I opened a Prius Only one that comes close was when I opened a Prius More

by scheney10 Verified Customer Verified Customer

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When this was owned by Brown’s, I thought they were exceptional and tried to attract people to drive out to Manassas, because they were honest and provided good value. Under Safford, they have become exceptional and tried to attract people to drive out to Manassas, because they were honest and provided good value. Under Safford, they have become just another dealership, so I might as well stay local to service my Subaru. The latest offense is that they said they would no longer honor my prepaid oil changes after the next one, and it wasn’t even clear they will honor that. They gave me a xx story that everything expires after 3 years, when only the towing service expired, not the repair discounts. Does the discount coupon for the 60,000-mile service now also expire after just 3 years? I paid for those coupons upfront. The day Safford stops honoring them is the day they will no longer service my Subaru. I may as well go to Sheehy or Farrish. More

by GLENN.ACKERMAN.76 Verified Customer Verified Customer

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All services preformed as promised and on time nice waiting area with drinks and snacks waiting area with drinks and snacks More

by philpeck Verified Customer Verified Customer

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Fast and efficient! Didn’t pressure for extra services or suggested unneeded parts. Will go back. Didn’t pressure for extra services or suggested unneeded parts. Will go back. More

by elfedewajr Verified Customer Verified Customer

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The service timeline was close to their estimated time, i appreciate that and thank you. appreciate that and thank you. More

by Justin Verified Customer Verified Customer

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Friendly and very good at explaining the car you interested in for. Easy to make deal and not trying to being hard like others interested in for. Easy to make deal and not trying to being hard like others More

by Duy Nguyen Verified Customer Verified Customer

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Best experience ever when buying a car. They will take care of you. They have a super team and it shows from everyone. They will take care of you. They have a super team and it shows from everyone. More

by SPAQUETTE430 Verified Customer Verified Customer

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