Christopher Russell | Page 5

Chris Russell made sure all my service needs were met and was very helpful. Very happy with the service and was done in a timely manner. Definitely will be back! was very helpful. Very happy with the service and was done in a timely manner. Definitely will be back! More

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Grubbs dealership is great. Outstanding customer service, with courtesy and timelessness. Chris Russell is the best. with courtesy and timelessness. Chris Russell is the best. More

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The actual service I received from Grubbs on 12/2 was great. My car was ready when promised and issues were addressed/repaired. The reason for 4 vs. 5 stars is the impossibility of getting someone at Gru great. My car was ready when promised and issues were addressed/repaired. The reason for 4 vs. 5 stars is the impossibility of getting someone at Grubbs Service to answer the phone. I’m not sure how they stay so busy because it took me 20 minutes to navigate thru their system and get a live person to help me schedule an appointment and this was someone in Parts! This is not the first time I have had this issue. Every person there, to whom I complained was aware of the problem, just not in a position to fix it. I have owned many Infiniti vehicles, most purchased from Grubbs. This issue needs to be addressed. More

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My called my Advisor Ashley Zuniga to get my car in for service but she was booked and she was nice enough to put me with a another Advisor Chris Russell and he was great. Thanks again. service but she was booked and she was nice enough to put me with a another Advisor Chris Russell and he was great. Thanks again. More

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Ashley is the BEST service advisor! She listens and takes charge with kindness and honesty. charge with kindness and honesty. More

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Everyone is awesome, professional and courteous. And love the free coffee !!!!! Keep up the great work the free coffee !!!!! Keep up the great work More

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Excellent service center, be very careful if you buy from them. Have a Great Day and be Safe! them. Have a Great Day and be Safe! More

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In my experience,, Grubbs Infiniti dealership is efficient, clean, speedy and friendly - what's not to like. efficient, clean, speedy and friendly - what's not to like. More

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Chris in Service is always a professional and does a great job. We love our 3 infiniti vehicles we have but more so we love the customer service we get at Grubbs. Great job Grubbs amd Chris Russell. great job. We love our 3 infiniti vehicles we have but more so we love the customer service we get at Grubbs. Great job Grubbs amd Chris Russell. I feel very happy with the way our transaction went. More

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Took my car in for check engine light. Service advisor was able to get repair covered by extended warranty. Also received other services at a good price. was able to get repair covered by extended warranty. Also received other services at a good price. More

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