Christopher Therrien | Page 13

On April 22 I had an oil change done in my car. At that time I was informed by Christopher that I need 4new tires. I requested a quote which I received for the tires and an alignment. I schedule my At that time I was informed by Christopher that I need 4new tires. I requested a quote which I received for the tires and an alignment. I schedule my car for the service for April 29 at 7:15am. Meanwhile I went to another dealership to get a quote so I could compare prices. That dealership informed me that the quote Christopher gave me was not for the correct tires for my car. On April 22, I went back your dealership and spoke with Christopher who confirmed that the quote he previously gave me was in fact the incorrect tires. He then presented me with a new quote that was almost $100 more and said my appointment time would have to be moved to 10-10:30 to allow time for the delivery of the tires. When I questioned about the increase he said he would see what he could do about maybe getting me a coupon but that the computer made the mistake. On April 29 I arrived at the dealership at approximately 10:15 am. I was greeted by Christopher who was not going to do anything about the increase of the price until I told him I was not going to have the service done and I would take my business elsewhere. At that time he did adjust the price to just a little over the original quote. I then agreed to have the service done. At that time, he told me it would take about 2 hours. My car was completed at about 2:15 pm. That was 4 hours that I waited at the dealership. Several times I was told that it would be just a little longer! Very frustrating and very disappointed😡. My husband bought a new truck there in 2017 and I bought my car in 2018. We have had all of our service on both vehicles completed there. I am certainly having second thoughts regarding the future. More

by nolsencollins Verified Customer Verified Customer

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Very helpful . Also can get an appointment within 1 or 2 days. The Toyota delearship in Des Moines Iowa area takes 2 weeks. Employess at the 3 dealerships that I h Also can get an appointment within 1 or 2 days. The Toyota delearship in Des Moines Iowa area takes 2 weeks. Employess at the 3 dealerships that I have worked with in the United States seem to all have nice well informed employees. More

by mepocius Verified Customer Verified Customer

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Very nice guy. Very honest and you are lucky to have him on your team Very honest and you are lucky to have him on your team More

by Johnf Verified Customer Verified Customer

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I came in for an oil change and left with a bill of over $100, even with a coupon. In addition to the $75 oil change, the receipt said I requested rotation of my tires. I did not request that as I didn't th $100, even with a coupon. In addition to the $75 oil change, the receipt said I requested rotation of my tires. I did not request that as I didn't think I needed one. Christopher did ask me if I wanted the car washed and I said yes. It was not washed, although at least I did not get charged for it. I also object to the 3% charge for my paying with a credit card, something I thought used to be illegal. I would have said I'd just be sure to make my next appointment with Monica but considering the 3%, I might just find somewhere else to have my oil changes done. More

by EILEENOC-B Verified Customer Verified Customer

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I was stuck waiting for a tow and they were very flexible with scheduling me same day. They got me back on the road ASAP. Service people were very professional and reassuring! with scheduling me same day. They got me back on the road ASAP. Service people were very professional and reassuring! More

by jpfestapa Verified Customer Verified Customer

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Great service! ! Staff were wonderful!! Wish I lived in the area, so I could always have my car serviced by Gettel Toyota! Big thanks to Steve Voros! ! Staff were wonderful!! Wish I lived in the area, so I could always have my car serviced by Gettel Toyota! Big thanks to Steve Voros! More

by Mary Verified Customer Verified Customer

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Pleased with service regarding the car I brought in. 2006 toyota solara converable. Will bring it in again as needed. 2006 toyota solara converable. Will bring it in again as needed. More

by Rljavner Verified Customer Verified Customer

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I have been coming to GettelToyota of Bradenton for many many years. I tried using the local Sarasota Toyota dealership and I have never been happy with them. I love GettelToyota of Bradenton and have bough many years. I tried using the local Sarasota Toyota dealership and I have never been happy with them. I love GettelToyota of Bradenton and have bought many cars from them as well as servicing lots of cars there that aren’t even Toyotas. I drive the extra miles to receive excellent sales and service. More

by JOEWDRAPER Verified Customer Verified Customer

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It is always a good day when I start off having the car serviced by Gettel Toyota. The service is excellent and the staff members are always available. I don't think 5 stars is enough. Many thanks serviced by Gettel Toyota. The service is excellent and the staff members are always available. I don't think 5 stars is enough. Many thanks fi a job well done. Bart Machaj More

by RUN2751 Verified Customer Verified Customer

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Clear explanation of issues with vehicle. Fast service. Reasonable price for service. Friendly and helpful workers. Pleasant area in which to wait for vehicle service. Fast service. Reasonable price for service. Friendly and helpful workers. Pleasant area in which to wait for vehicle service. More

by SC2466 Verified Customer Verified Customer

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