Christopher Walters | Page 24

Awesome as usual! Been using this dealership for years for all 3 Benzs. We got hooked initially due to Chris Walters absolute customer focus/obsession. And that continu Been using this dealership for years for all 3 Benzs. We got hooked initially due to Chris Walters absolute customer focus/obsession. And that continues today. More

by NIELS.KRABBE Verified Customer Verified Customer

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My tire blew at 8K miles. My car is a lease vehicle Your service center folks were very helpful. My issues were more policy related. My car is a lease vehicle and all service must be performed by the Your service center folks were very helpful. My issues were more policy related. My car is a lease vehicle and all service must be performed by the dealership. I live in Battle Ground. We have tire shops but because of the policy and what I viewed as a tire defect I called the MB emergency folks and drove my car home. (I was on a major highway with no safe area to stop, a wife who has cancer and if I got a tow, no way of getting home and other issues.) They arranged for a tow truck and I selected you because the NATO location is downtown Portland , It was after 2PM and I did not have the current schedule for riots in Portland. Your folks were ready for me when I got there and replaced the tire but since you do not deal with tire problems it cost me 324 dollars. Now I found out that the failure was due to a pot hole somewhere along the line (another Portland special) and so in that sense it was not a failure per se but then again these are runflat tires and should be somewhat stronger. Bottom line, the service was excellent. Folks very courteous professional and knowledgeable. Wish you had a Washington location. More

by DILIGAS Verified Customer Verified Customer

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THANKS Chris! Very helpful, knowledgeable, made sure everything was done, Appreciated his efforts - will go back again when I need service. Nice to have a dealersh Very helpful, knowledgeable, made sure everything was done, Appreciated his efforts - will go back again when I need service. Nice to have a dealership you can count on, THANKS More

by ULTIMATELA Verified Customer Verified Customer

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Great Service Chris Walter was a wonderful service adviser, he took care of everything that needed to be down and took time and explained everything to me. I would Chris Walter was a wonderful service adviser, he took care of everything that needed to be down and took time and explained everything to me. I would definitely come back to Chris and Beaverton Mercedes-Benz. More

by NGREEN0225 Verified Customer Verified Customer

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Convenient service So nice advisor and comfort lounge. Great service. So nice experience with new c300 which is the center gave me for using until service is done. So nice advisor and comfort lounge. Great service. So nice experience with new c300 which is the center gave me for using until service is done. More

by JUNYONG.PARKK Verified Customer Verified Customer

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Detail You guys did a great job on my detail and I feel I received a really good value! I took advantage of the $50 off promo and that was nice too. Most You guys did a great job on my detail and I feel I received a really good value! I took advantage of the $50 off promo and that was nice too. Most of all, I’d like to say my service contact Chris Walters is the best and his impeccable customer service keeps me coming back!! I have been to other Mercedes dealerships in the area and the team at Beaverton Mercedes has won my loyalty! More

by PDXBUNNY Verified Customer Verified Customer

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Excellent Service! I love having my car serviced here. I’ve been going to Chris Walters for years and he’s the best!! He is so accommodating of my schedule, is a great c I love having my car serviced here. I’ve been going to Chris Walters for years and he’s the best!! He is so accommodating of my schedule, is a great communicator and makes the service experience easy for me. He’s also very responsive with texting which I appreciate. Getting such great service makes it likely I’ll buy my next new vehicle here! More

by REBECCAGARDNER100 Verified Customer Verified Customer

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Service department to my rescue I had a immediate urgency with my vehicle I live two hours away from the dealership and upon calling Chris Walters, he came to my rescue was able to I had a immediate urgency with my vehicle I live two hours away from the dealership and upon calling Chris Walters, he came to my rescue was able to immediately diagnose repair and get me back on the road within two hours after I arrived to the dealership More

by geoglfer Verified Customer Verified Customer

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Chris Walters is the best! Chris Walters at Mercedes is a gem of a Service Manager. Thank you for your kind and supportive service. I appreciate the speed and clarity of which y Chris Walters at Mercedes is a gem of a Service Manager. Thank you for your kind and supportive service. I appreciate the speed and clarity of which you take care of your customers. More

by Tracy Verified Customer Verified Customer

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GREAT SERVICE!! HIGHLY RECOMMENDED! Norm and Chris Walters gave me the BEST service every time at Mercedes Benz of Beaverton! These guys go above and beyond to make sure I was satisfied Norm and Chris Walters gave me the BEST service every time at Mercedes Benz of Beaverton! These guys go above and beyond to make sure I was satisfied as a customer, in which I was. I will not go anywhere else! If I need a new car in the future, Norm will be the one I'll be calling! If you need service done, I will contact Chris W.! Thanks guys for your great service! More

by KEN84 Verified Customer Verified Customer

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