Christopher Walters | Page 3

I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Thank You Chris! More

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I love this dealer. Norm Hunter is the best and the service people rock! :) Yes! Norm Hunter is the best and the service people rock! :) Yes! More

by OSVALDOGARCIAC Verified Customer Verified Customer

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I was traveling and 500 miles from home when the check engine light on my E550 came on. I stopped at Mercedes of Beaverton to have it checked. Upon pulling into the dealership it was obvious that they wer engine light on my E550 came on. I stopped at Mercedes of Beaverton to have it checked. Upon pulling into the dealership it was obvious that they were very busy. Nevertheless, service manager Chris Walters saw me almost immediately. After explaining my situation he made sure that my car was diagnosed quickly. He explained what needed to be done immediately as well as other service issues that could be done by my local Mercedes’ dealer when I got home. I authorized the repair that was most critical and the work was completed in a timely manner and I was on my way home in about 2 hours. Thank you Chris! I wish my local dealership was as accommodating and efficient as Mercedes’ of Beaverton. More

by SSMANLOVE Verified Customer Verified Customer

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A repair wasn’t completed to my satisfaction and they bent over backwards to make it right. Thank you. bent over backwards to make it right. Thank you. More

by TRUDY.GROBERMAN Verified Customer Verified Customer

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Service advisor Andy was very personable, professional, took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very clean when I got it back. I definitely will return to this dealership for future services. More

by NANCYSWEI Verified Customer Verified Customer

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I forgot my discount coupon. They honored it after the fact. They have always treated me with great service. They honored it after the fact. They have always treated me with great service. More

by DEANBARRUS Verified Customer Verified Customer

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Great service! Always honest with recommendations and clear with the work that needs to be completed! Always honest with recommendations and clear with the work that needs to be completed! More

by JULIAJEANBURKE Verified Customer Verified Customer

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My Sprinter RV was one they normally do not work on but they did replace the battery. they did replace the battery. More

by PARRSGOOD Verified Customer Verified Customer

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Everything went well from check-in to completed work. Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went t Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went to dealership about 4:15 pm to inquire and learned car was ready at agreed time. Somebody dropped the ball in calling me. Thank you Chris W. and Ryan C. for getting it straightened out. Will return for service in the future though. More

by BILL.BRUNING Verified Customer Verified Customer

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Customer Service is awesome , very helpful. People are very accommodating Very clean facilities. Friendly people People are very accommodating Very clean facilities. Friendly people More

by MILAROMINE Verified Customer Verified Customer

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