Chuck Austin | Page 9

Not responsive or upfront I drove across the state to buy a "like-new" 2019 Subaru Impreza 2.0i that had been repo'd and purchased at an auction by Rohrman Toyota. The car had I drove across the state to buy a "like-new" 2019 Subaru Impreza 2.0i that had been repo'd and purchased at an auction by Rohrman Toyota. The car had aftermarket rims that looked nice, but, after the purchase, there was a grinding noise whenever the car would turn hard right or left. I emailed Chuck Austin, my salesperson at Rohrman, and asked him about it. He completely ghosted me. I guess he wasn't kidding when they were "desperate to move it." I had the folks at Tom Wood Subaru in Carmel look at it, since the car is still under its manufacturer's warranty. They said it was nothing too serious - the bozo who originally purchased the car installed aftermarket rims that were an inch too short. Since I don't plan on burning donuts with the car anytime soon, it should be fine. However, I am VERY disappointed with Bob Rohrman Toyota (in particular, Chuck Austin) for not being forthcoming about this issue, and even more so for ghosting me once the issue arose. I will not be doing any business with Bob Rohrman in the future and suggest that others stay away. The Subaru dealers around Indy are more honest and straightforward. More

by FittySim Verified Customer Verified Customer

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very good Bob Rohrman Toyota is my dealership of choice. we have purchased our 5th RAV4 From dealership .Ole Bob Rohrman is a good friend of mine Bob Rohrman Toyota is my dealership of choice. we have purchased our 5th RAV4 From dealership .Ole Bob Rohrman is a good friend of mine More

by DGAS1945 Verified Customer Verified Customer

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The dealership made everything very easy! Chuck Austin is always the best. We are very happy with our purchase and with our trade. Thanks for everything. always the best. We are very happy with our purchase and with our trade. Thanks for everything. More

by HighlanderBuyer Verified Customer Verified Customer

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Chuck Austin was amazing! So helpful and kind Chuck Austin helped me find the exact car right for me. No pressure just honestly tried to please me. He’s a huge asset to rohrman dealerships. Chuck Austin helped me find the exact car right for me. No pressure just honestly tried to please me. He’s a huge asset to rohrman dealerships. More

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Great as usual Everything worked as we wanted except there was a rush to get the deal finalized. By the dealer. Had no choice but to use their financing since my cre Everything worked as we wanted except there was a rush to get the deal finalized. By the dealer. Had no choice but to use their financing since my credit union couldn’t turn things around quick enough. Means more on me because I will refinance. It was just a little odd. More

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Toyota Highlander Chuck Austin was great to work with. He kept me updated during the entire selection and purchasing process. I'm very haopy with my purchase and expe Chuck Austin was great to work with. He kept me updated during the entire selection and purchasing process. I'm very haopy with my purchase and experience. More

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Best dealership around! Great experience! Marcus Zimmer and Chuck Austin were wonderful to work with. Not at all pushy, very genuine, friendly, and honest. I drove from IL an Great experience! Marcus Zimmer and Chuck Austin were wonderful to work with. Not at all pushy, very genuine, friendly, and honest. I drove from IL and it was well worth the drive! The dealership caters to people of all ages with wonderful entertainment for family members who are waiting. I highly recommend visiting Bob Rohrman Toyota. More

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New car buying experience It was quick and easy experience. I feel that I got a great deal! I appreciate everyone's assistance in getting that special car 🚗 Thanks Chuck It was quick and easy experience. I feel that I got a great deal! I appreciate everyone's assistance in getting that special car 🚗 Thanks Chuck! Lesa DiStasi More

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2017 ToyotaSienns I was very happy with the trade. It went smoothly and was easy. I love the Sienna and will not lease any other vehicle. Thanks Chuck. I was very happy with the trade. It went smoothly and was easy. I love the Sienna and will not lease any other vehicle. Thanks Chuck. More

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Always happy with Bob Rohrman and Chuck Austin I called Chuck Austin regarding the color of a 2017 Toyota Camry we was looking to buy. Chuck immediately found a car and had it available to look at I called Chuck Austin regarding the color of a 2017 Toyota Camry we was looking to buy. Chuck immediately found a car and had it available to look at when we arrived the next day. We have worked with Chuck for many years and still find him pleasant, professional, and willing to meet our expectations. When we arrived Austin, internet person, greeted us and was so helpful, while Chuck was with another customer. We had another great experience and would recommend Chuck Austin at Bob Rohrman, Toyota, Lafayette, Indiana. Karen Eller, Kokomo, Indiana More

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