Chuck Fioravanti | Page 15

This dealership is awesome they try hard to get you the best price in the past financing. They are courteous kind and very accommodating. My salesman Chuck and his sales manager Sam are the best there is best price in the past financing. They are courteous kind and very accommodating. My salesman Chuck and his sales manager Sam are the best there is More

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Forewarning to anyone looking at cars online in this dealership. The prices you see online DO NOT include the cost of GM certification. That is why they appear so much lower than other dealers. They dealership. The prices you see online DO NOT include the cost of GM certification. That is why they appear so much lower than other dealers. They want to get you in the door. If you want to know the true price of the vehicle, add about $2300 to the online price. My wife and I went in to look at a 2018 Equinox listed for $20k. The out the door price was over $32k. The price breakdown was as follows: Vehicle price: $20,000 GM Certification: $2280 Zeigler Protection Package: $2495 Dealer Prep Fee: $3750 User Car Inspection Fee: $2600 Taxes: $1653 Documentation Fee: $303.63 Title/License: $300 The lowest they would go on the OTD price was 28k. Absolutely ridiculous, $3750 for prepping the car which is essentially giving it a bath and vacuuming it out? We were shown cars with various cosmetic issues (dents, dings, scratches, etc.) no big deal considering they are used, but if you are going to charge close to 4 grand to prep it that car better be near showroom quality on the outside. And don't get me started on a "Used car inspection fee." The cost of the GM certification IS the inspection fee in my opinion, this is just some hocus pocus to get a bigger margin on the sale. Save yourself the time and go to another dealer that doesn't play these games. We ended up going to Wickstrom Chevy in Roselle and purchased the same vehicle for $3000 less. More

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I would leave Ziegler’s a 0 if it were an option. All they do is lie to get a sale. I purchased my Traverse 05/20, and have heard nothing but lies! Sold warranties what are obsolete, as I live over 59 mi they do is lie to get a sale. I purchased my Traverse 05/20, and have heard nothing but lies! Sold warranties what are obsolete, as I live over 59 miles away and can’t utilize at any dealership, as stated at time of sale. Go anywhere but here! save your hard earned money. More

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DO NOT BUY FROM THIS DEALERSHIP. The salesman was awful. I purchased a 2017 Acura MDX in November. It had 29,000 miles on it. It was suppose to have a 107 point inspection. I had to change the oil, oil f I purchased a 2017 Acura MDX in November. It had 29,000 miles on it. It was suppose to have a 107 point inspection. I had to change the oil, oil filter, air filter and cabin filter within 2 weeks. The filters were absolutely full of dust. within 1 month I had to have the rotors resurfaced on all 4 wheels and new brake pads put on and have the brake lines drained. I had the car a week and took it to the car wash. When I was done there were 4 areas on the body that had been spray painted a slightly different white and it wash off exposing paint chips and paint peeling. It was obvious that the dealership “touched” these areas up just to cover them over so a potential buyer would not see them. So in total I have spent $770 for a new brake job, $100 for new filters and oil change and another $650 for fixing the paint chips and paint peeling. So, an extra $1,520. As I said I wouldn’t buy another car from this dealership if they were the only one left!! Terrible experience - go somewhere else. More

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If you see an advertised price and it looks to good to be true it is.Even after calling to verify that i could buy a brand new 2020 silverado for the price advetised i absalutly.Not even close 10 k more than true it is.Even after calling to verify that i could buy a brand new 2020 silverado for the price advetised i absalutly.Not even close 10 k more than advertised price to start.Then mandatory paint protection 1500.Previous dealer offered me 12 k for trade.Not here 7 k.Be prepared to be disappoited because you will be More

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Great experience Everyone there are so helpful and friendly. As soon as I walked up I was greeted with a smile and hand shake. I was offered something to drink while I Everyone there are so helpful and friendly. As soon as I walked up I was greeted with a smile and hand shake. I was offered something to drink while I waited for my car to be ready and during my visit there. More

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Fast,efficient Chuck managed to provide me us with the best customer service!! He was able to top the most competitive prices. He was very patient and understood my Chuck managed to provide me us with the best customer service!! He was able to top the most competitive prices. He was very patient and understood my exceptations More

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Bait and Switch. CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we wal CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we walked in, waited 40 minutes before "ashley" came over, the person our appointment was with. She never came. Chuck took over and he had our information. The Tahoe that we spoke about was gone, on a dealer trade. Awesome, did Ashley call us, no. So the advertised deal that we saw with them was for a lease of a Tahoe, $3999 down, and $612 a month. Chuck found another Tahoe in the area, with the same MSRP that the one we had, and all of a sudden, we needed $3,999 down and $799 a month. We explained to him why we came in, because of that deal, and he mumbled that the advertised rate is not accurate. I then said your website states you match chicago land prices, i showed him an add from Jennings, that had the same MSRP that the Tahoe we were looking at, $1599 down, $549 a month. He said their are hidden fees in that ad, despite the ad clearly saying no hidden fees. He essentially blew us off, as did the dealership. Very poor experience. The best part of the experience, was getting home, and getting an automated email from Chuck displaying the Tahoe that we "looked at" today, it was the Tahoe they dealer traded away. More

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Very helpful and reliable Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in the future More

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Chuck F knows his stuff If you are looking for an honest, knowledgeable sales person who will put you at ease, see Chuck Fioravanti. He listened to what I wanted and deliver If you are looking for an honest, knowledgeable sales person who will put you at ease, see Chuck Fioravanti. He listened to what I wanted and delivered on his promises. Nothing perturbs him. He was reassuring and professional at every turn. Chuck made a seamless hand off to the finance guy, Ben Trush - no BS, got me what I wanted and got me my keys. Could not have been smoother. Ben beat my best outside deal on financing and warranty. Explained everything in just the right amount of detail. Recommend both gentlemen very highly. More

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