Chuck Shirley

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We’re glad you had a good experience overall and apologize for the inconvenience with the wiper. We appreciate your patience and look forward to taking care of it for you.

Nucar Chevrolet of New Castle responded

We’re sorry to hear about your recent experience and completely understand your frustration. Our Fixed Operations Director looked into this right away. He reached out to you yesterday and left a voicemail asking for a call back so we can speak directly and address your concerns. After reviewing the inspection process for the vehicle you purchased, we confirmed that during our used car inspection, the computer diagnostics did not indicate any issues with the catalytic converter. If it had, we absolutely would have taken care of it prior to the sale. We’re eager to speak with you directly and work toward a resolution. Please feel free to return our call at your earliest convenience. Thank you,

Nucar Chevrolet of New Castle responded

Thank you for the review! We're glad you enjoyed the convenience of scheduling and using the Wi-Fi while you waited. Hope to see you again soon!

Nucar Chevrolet of New Castle responded

Thanks for the 5-star review! We're glad you found the team nice and helpful. We appreciate your patience and will work on making wait times shorter in the future!

Nucar Chevrolet of New Castle responded

Thank you for your continued trust over the years! We're glad to hear that Chuck has consistently provided you with straightforward and accommodating service. We truly appreciate your loyalty and look forward to serving you again!