Cindy Pena

This is the second time I’ve worked with Genna. She was just as amazing, quick and professional as last time. Shout out to her, Lamont in sales and Cindy in service. These three are awesome and an She was just as amazing, quick and professional as last time. Shout out to her, Lamont in sales and Cindy in service. These three are awesome and an asset to the dealership. I can’t say enough good things about them. They went above and beyond to help me. They were so patient and kind. I will recommend them to anyone looking for a new or used car/Mercedes. More

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Genna is truly amazing and helpful. She goes over and beyond when it comes to her customers and helping resolve any problems you might have. She goes over and beyond when it comes to her customers and helping resolve any problems you might have. More

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Great support from the service department to sales. Thanks Cindy Pena and Greg Horton. We have been customers since 2012, they have been great. Thanks Cindy Pena and Greg Horton. We have been customers since 2012, they have been great. More

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Just found out today that my maintenance certificate for oil change service has expired and I have to pay for the coming oil change. I had been told the certificate was good each 10,000 miles for service. oil change service has expired and I have to pay for the coming oil change. I had been told the certificate was good each 10,000 miles for service. When I purchased them (four total) I was never told that they would expire. This was my 4th Mercedes purchase and the expiration feature was never mentioned in past purchases. We drive the car very little and it is now about 5 years old with only 34,000 miles. More

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Greg Horton provided outstanding service! He was very patient, knowledgeable, and efficient throughout the process. We had a very good experience. We have worked with Cindy Pena for seve He was very patient, knowledgeable, and efficient throughout the process. We had a very good experience. We have worked with Cindy Pena for several years and she always provides outstanding service! More

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Greg Horton made our shopping experience very easy and enjoyable. We bought 2 SUVs in one day! We loved our experience at Mercedes Benz of Huntsville with Greg and recommend both to our family and friend enjoyable. We bought 2 SUVs in one day! We loved our experience at Mercedes Benz of Huntsville with Greg and recommend both to our family and friends. Thank you! More

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Everyone was very nice and knowledgeable. I would recommend this dealer shop to anyone. Great experience! I would recommend this dealer shop to anyone. Great experience! More

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They welcomed me every time I walk into the show room. I got the feeling they really care about the success of my car delivery and subsequent service. I got the feeling they really care about the success of my car delivery and subsequent service. More

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Greg Horton was terrific! All team members great! Your interest rate on financing not good. All team members great! Your interest rate on financing not good. More

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Bought a new GLE around a year ago. our salesperson was great. Her name is Ann. Nothing but a negative experience since. Issues with wipers and were told that’s just the way they are. Service sept is terri great. Her name is Ann. Nothing but a negative experience since. Issues with wipers and were told that’s just the way they are. Service sept is terrible. Whoever takes calls is rude and no one ever returns calls. We finally got an appt and when we showed up we were told we didn’t have one. After we had confirmed it just a day before. Now we are waiting on parts and they tell us we have no idea when the part will be in. This was our first Mercedes and we were so disappointed. We expected more from a company like Mercedes especially for the money we spent. We will never own another Mercedes or buy anything from this dealership again. More

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