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Cindy Prill

Overview Reviews (18)

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Cindy Prill

Service Mgr.

Bierlein Moore Chevrolet

651 Unionville Rd
Sebewaing, MI 48759

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4.6

18 Reviews

Overview Reviews (18)

Dealership Experience

6 yrs, 4 mos

Languages Spoken

English

4.6

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Cindy Prill

September 30, 2026

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Employee Rating

The car locked down at traffic lights on 5 occasion then would start up. Dealership determined it is the starter after 2 hours and charged me $101.50. With a 2nd opinion, the mechanic advised that the star would start up. Dealership determined it is the starter after 2 hours and charged me $101.50. With a 2nd opinion, the mechanic advised that the starter is loose. He tightened down the starter for $225. I returned to the dealership with my findings and was told well they would have needed to get to the started to determine that it was loose. More

by AEJHERMAN

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Ty Loubert

Sep 30, 2026 -

Bierlein Moore Chevrolet responded

Hi Amy, yes it was determined that was indeed your starter causing the initial issue. Our shop couldn't duplicate your issue after multiple attempts until the final attempt determining it was your starter that was preventing your vehicle to restart. Our service shop would need 5+ hours to tear down to get to your starter which the approval was not given to do so. Starters don't get loose unless they were worked on, which our shop never got to, but the other shop you took it to did. We are willing to work with you in the future on your vehicles and to gain your trust on getting you vehicle(s) fixed right the first time. Please give us a call if you would like to further discuss. We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

September 30, 2026

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The service from staff is always great . They have always resolved my issues with my truck I highly recommend this dealership! They have always resolved my issues with my truck I highly recommend this dealership! More

by TINA.KRENZ

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ty Loubert

Oct 01, 2026 -

Bierlein Moore Chevrolet responded

Hi Tina and thank you so much for your review following your recent service visit! We are pleased to hear of you satisfaction and happy to know we got you back on the road! We look forward to serving you again, so know we will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

September 27, 2026

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Great service department. Great staff with a professional approach. Talked about future repairs I might need. Great staff with a professional approach. Talked about future repairs I might need. More

by SAINTS1995

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Recommend Dealer

Yes

Other Employees Tagged: Ty Loubert , Jim Hill

Sep 28, 2026 -

Bierlein Moore Chevrolet responded

Thank you so much for the 5-star rating! We are thrilled to hear that you had such a positive experience with our service department, and we truly appreciate your business. We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

September 26, 2026

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It was a pleasure doing business there. The staff was friendly and professional and made it easy for me to lease a new vehicle The staff was friendly and professional and made it easy for me to lease a new vehicle More

by JJBRUCE0588

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ken Bruce, Ty Loubert

Sep 28, 2026 -

Bierlein Moore Chevrolet responded

Thank you!! We are very pleased you had an enjoyable and positive experience with us! Enjoy your new Chevy and we look forward to working with you again. We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

September 18, 2026

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The dealership was easy to work with. The staff was friendly, answered all my questions, walked me through details of my new pickup. They were very professional The staff was friendly, answered all my questions, walked me through details of my new pickup. They were very professional More

by JJBRUCE0588

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Bruce

Sep 23, 2026 -

Bierlein Moore Chevrolet responded

Thank you for the fantastic review! Pleased to hear of your very positive sales experience and we hope you enjoy your new Chevy pickup!! We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

August 28, 2026

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I liked the service department before the dealership fell under a new owner. It's going to take me awhile to form an honest opinion of those who are now working there. under a new owner. It's going to take me awhile to form an honest opinion of those who are now working there. More

by MAGGIESDESK

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ty Loubert

Sep 17, 2026 -

Bierlein Moore Chevrolet responded

Hi Maggie, thank you for taking the time to submit a review after your recent service visit. We understand your concern, but rest assured all the same people are still present at the dealership providing the same, if not better, positive customer experience both in the sales and service departments. We look forward to working with you again. We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

August 23, 2026

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I appreciate what my. salesman (brendan) does for.me and my whole family!. The guy is a straight shooter, answers questions and always looks out for us and what we loom for salesman (brendan) does for.me and my whole family!. The guy is a straight shooter, answers questions and always looks out for us and what we loom for in a auto. Keeps.us informed of the.incentives that are being offered..just an all.around good guy. The service department always does what's expected, and very helpful. Any issue I have had they always seem to explain the issues and work to get them resolved.asap. More

by ADAMS123LIONS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Brendan Wichert, Ty Loubert

Aug 24, 2026 -

Bierlein Moore Chevrolet responded

Awesome review !! Thank you so much for your continued business and we look forward to serving you again when the time is needed! We will be here for you at Bierlein Moore Chevrolet...Where Service Sells Cars!

August 05, 2026

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Great service department and great sales team! I will recommend them to family and friends I will recommend them to family and friends More

by PaulEngel

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ty Loubert

Aug 12, 2026 -

Bierlein Moore Chevrolet responded

Thank you, Paul! We appreciate your business and recommendation! We are happy to hear you had a great experience upon your recent service visit! We look forward to working with you again our services are needed! We will be here for you at Bierlein Moore Chevrolet...Where Service Sells Cars!

July 30, 2026

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Excellent service. Diagnosed and fixed the issue at hand in professional and timely manner. Much appreciated! Diagnosed and fixed the issue at hand in professional and timely manner. Much appreciated! More

by EFOLTZ

Verified Customer

Recommend Dealer

Yes

Aug 12, 2026 -

Bierlein Moore Chevrolet responded

Thank you so much! We appreciate the positive review upon your last service visit and working with Cindy! Pleased to hear everything was taken care of for you. We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!

June 30, 2026

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Every encounter we have with Bierlein Moor Chevrolet has been a top notch experience. Any questions are answered with politness and a smile. This is the only place we take our cars for service. They are been a top notch experience. Any questions are answered with politness and a smile. This is the only place we take our cars for service. They are always very helpful and knowledgeable. More

by LCOOK0518

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ty Loubert

Jul 07, 2026 -

Bierlein Moore Chevrolet responded

Thank you! Your kind worded review is very much appreciated upon your recent service visit! We love to read these wonderful reviews. Thank you for you continue loyalty! We will be here for you when you need us at Bierlein Moore Chevrolet...Where Service Sells Cars!