Cisco Gonzalez | Page 19

Professional, fair and customer service was at the highest. Thanks Cisco! Will be back again. A+++ highest. Thanks Cisco! Will be back again. A+++ More

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I would give them 0 stars! My son, test drove one their used vehicles and was upfront with the sales rep of his interest. My son is 19 and looks young but already has great paying job in insurance for the used vehicles and was upfront with the sales rep of his interest. My son is 19 and looks young but already has great paying job in insurance for the past year. They took a look at him and did not take him seriously. He still proceeded to follow through with the buying process with them and asked about the financing. They sent him the application and requested proof of employment and income. All of which he provided to them. When he followed up with them on the status of his application, he was told that they just sold the vehicle. This is a shady practice. The took personal, confidential information from my son and ran his credit, he only approved them to do for financing of that particular vehicle, then sold it. Jesus was the name of the sales rep. More

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Worst experience ever with a dealership!!!! I called on Saturday about a used vehicle that was listed online, I was told they were closing and someone would call me first thing Monday morning. Monday rolls Saturday about a used vehicle that was listed online, I was told they were closing and someone would call me first thing Monday morning. Monday rolls around and no call, I call back again asking to speak with a saleman and was told I had been assigned to a certain saleman and that they would have him call me, 4 hours later, still nothing. I call back again asking to speak with ANY saleman, I was told that I couldn't and was even told I couldn't speak with a manager! The last call, the receptionist hung up on me because I got upset that no one had called me back. I dont know what it takes to talk with a saleman at this dealership, but I've never had this much of a problem trying to purchase a vehicle. You can't even get past the receptioist to speak with anyone! I'm leaving this review in hopes that the management or the owner will reach out but I'm not expecting much! More

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I was not trying to buy a car but the price and service I was given was beyond amazing. So I'm very happy was given was beyond amazing. So I'm very happy More

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I traded in my car and bought a used one from them. Be very careful when they show you the KBB value of your trade-in and the one they are selling you. They rated mine as fair even thought it was it great very careful when they show you the KBB value of your trade-in and the one they are selling you. They rated mine as fair even thought it was it great condition and they rated the one I was buying as excellent and fully loaded with everything, even thought it was a base model. I tried calling the GM to inform him about this deceitful practice, but of course he was in a meeting, so I left a message and asked for a return call, which I never received. All-in-all the sale person either did not know the product he was selling or went along with the scam. I sill have the KBB print out of both car's, which they will provide you to show where they get there numbers from. Mine showed they used "fair" rating however, theirs had no rating on it, but based on the value they used "excellent" even though it is far from excellent condition. Because I didn't double check their numbers I got taken for about 7,000 dollars. I like the vehicle I got and seeing as the GM will not return my call I guess I will just have to live with it. But so you don't get scammed, double check every figure they show you. More

by SLAKEMAN2000 Verified Customer Verified Customer

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Worst dealership I have ever had to work with. Rude customer service. Wanted to get a vehicle but asked for my money back because of how the staff was acting. Terrible dealership customer service. Wanted to get a vehicle but asked for my money back because of how the staff was acting. Terrible dealership More

by gstanley98 Verified Customer Verified Customer

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Disappointed/angry. I felt extreme pressure to make a decision. Sales was not willing to work with me. The vehicle didn't have any of the feature and benefits that I was looking for. I kept hearing "thre decision. Sales was not willing to work with me. The vehicle didn't have any of the feature and benefits that I was looking for. I kept hearing "three more people want this truck." Test drive was minimal. Around the block to spend 85K is not worth it. I don't know who Don Edward manager is but to not work with me on the MSRP just because they could make more money off of someone else is just...pressure. Didn't like it. More

by victor.bryson Verified Customer Verified Customer

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Absolutely the worst experience I have ever had with a dealership. I’m really disappointed with my experience and I even reached out to the GM. The GM never returned my call. dealership. I’m really disappointed with my experience and I even reached out to the GM. The GM never returned my call. More

by MJF5001 Verified Customer Verified Customer

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Was such an amazing experience with Luis Navarro and Cisco (GM), They were absolutely amazing with helping us get the car we wanted with no hassle. 110% recommend! Cisco (GM), They were absolutely amazing with helping us get the car we wanted with no hassle. 110% recommend! More

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Don was very good about answering all our questions and walking us through the process of purchasing the 2018 GMC pickup. He was supposed to set us up with an appointment for the tire module reset and a sm walking us through the process of purchasing the 2018 GMC pickup. He was supposed to set us up with an appointment for the tire module reset and a small repair to the back bumper. Despite emails from both my husband and myself, this has not been done. I also received a call saying a sales rep would contact me. I have not received a call or further contact. More

by lindasimondi Verified Customer Verified Customer

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