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Clay Estes
Clay Estes at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Clay Estes | Page 17

New and Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
209 Reviews
5.0

209 Reviews

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209 Reviews of Clay Estes

December 26, 2023

Dealership Rating
Employee Rating

excellent good people purchase went off with out any problems would buy from them again More

by dewb40
Recommend Dealer
Yes
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Dec 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 18, 2023

Dealership Rating
Employee Rating

They put their customers needs on high priority and do their best to deliver customer satisfaction! More

by cchic2813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr , Sheila burleson

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Dec 20, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2023

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Employee Rating

Very friendly, and best customer service and made me feel like I was the most important person there. More

by perezjose0418jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2023

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Employee Rating

After 15 years and 5 vehicle purchases I have moved all of my business from another dealership to James Wood Decatur. The customer service and purchasing experience is far superior to any other dealership More

by don447
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl , Dane Shelton

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Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 04, 2023

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Employee Rating

I bought a truck at Jameswood motors in Decatur Texas and it’s the best experience I’ve had by in a vehicle I would strongly recommend them. More

by johnfriesenw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 03, 2023

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Employee Rating

There were quick and easy thanks to Clay he was super great! Thank yall very much! More

by welding.mc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a quick and easy experience with Clay. Please let us know if there is anything else that we can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 02, 2023

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Employee Rating

Professional, yet friendly people. They honestly appreciate you and your business. From the sales staff to the financial team and service department, you will find none better. More

by RANDYWELCH1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone, Randy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 28, 2023

Dealership Rating
Employee Rating

Salesman treated me well, managed the process, and met all my requests. This dealership worked in a manner that supported the appreciation of my business. More

by bparsons2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Nov 29, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 28, 2023

Dealership Rating
Employee Rating

Really didn’t help me at all. I purchased a new truck had trouble with it. They acted like they didn’t want nothing to do with it. More

by pgomez9446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 29, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 15, 2023

Dealership Rating
Employee Rating

We were blessed to work with Clay during the process of ordering/purchasing our new vehicle. He genuinely cared about our wants/needs from the beginning. He was very quick to respond and communication was More

by Lily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell

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Nov 16, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lily, I loved reading this review! Happy customers are our aim, and it appears Clay really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

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