Clif Burns
Clif Burns at Mercedes-Benz of Washington

Clif Burns | Page 4

Sales Manager

Mercedes-Benz of Washington

480 Washington Rd
Washington, PA 15301

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5.0
62 Reviews

I have been here 20 + years. I consider every customer that comes into our showroom via the internet, the front door, or service to be treated with respect and the highest level of customer satisfaction. I am proud to represent the dealership, its core values, the community, and the brand. I live in the local area and have raised 4 children and grandkids. I believe in transparency and fair pricing and can justify why we price our vehicles to be the most competitive in the market. Hope to meet you soon.

Dealership Experience

26 yrs, 2 mos

Industry Experience

27 yrs, 8 mos

Specialties & Trainings

Master Certified and 20 plus years with the same store and brand

5.0

62 Reviews

Write a Review

62 Reviews of Clif Burns

August 23, 2024

Dealership Rating
Employee Rating

Great experience very professional staff Got me what I needed.and very informative Definitely be coming back More

by Swchin417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Dunhoff , ALLISON GIAMBANCO

Aug 23, 2024

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

Dealership Rating
Employee Rating

Troy went above and beyond to make this perfect deal happen seamlessly. We couldn’t be more impressed with Troy or the rest of the team that assisted with our purchase. Troy knew our preference and show More

by Brittany Tedrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TROY FONNER , ALLISON GIAMBANCO

Aug 21, 2024

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Aug 16, 2024

Brittany Tedrow responded

Thank you so much for providing such a smooth process and helping me drive my dream car! Each member of your team provided top notch customer service. We couldn't be happier with our purchase and look forward to doing business with you next time!

August 05, 2024

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Employee Rating

This is my second Mercedes I have purchased from Mercedes-Benz of Washington and I have been very pleased. Troy Fonner was a very professional salesman. With the help of Troy Fonner and manager, C More

by Melpean1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TROY FONNER , ALLISON GIAMBANCO

Aug 06, 2024

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 25, 2024

Dealership Rating
Employee Rating

Absolutely fantastic. I would recommend everyone at Mercedes to friends and family. Thank you John sisson Mercedes More

by david.kane.djk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 10, 2024

Dealership Rating
Employee Rating

Great staff! Efficient! Very professional and friendly. Always willing to assist. Always first class! No issues. More

by BLUEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Anderson , Jeremy Carpenter

Jul 11, 2024

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 28, 2024

Dealership Rating
Employee Rating

Very pleasant. Always followed up on emails. Willing to discuss pricing and other options. Always answered questions appropriately. More

by Edward Isla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Cantu

Jun 28, 2024

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 24, 2024

Dealership Rating
Employee Rating

Great service, friendly and knowledgeable. Omeed and Cliff and Jim were great. Thank you guys More

by TONYYAZBECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 05, 2024

Dealership Rating
Employee Rating

Cliff and his sales team have been great to work with as well as Bob and his team! More

by cvh0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Anderson , Jeremy Carpenter, Amy Nelson

June 03, 2024

Dealership Rating
Employee Rating

Mallie was an excellent salesperson. !!! Very kind and helpful, not a pushy salesperson. Also, most service people that answer service phone are usually hard to deal with. Female i spok More

by TWILLIAMS2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mallie

May 25, 2024

Dealership Rating
Employee Rating

While I don’t like buying vehicles or dealing with dealerships, MB of Washington made the process easy. The team was very professional. More

by cmhollie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Dunhoff , Allison Giambanco

May 29, 2024

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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