Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Coalby Graham

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of Coalby Graham

May 16, 2025

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Employee Rating

This is our 4th James Wood purchase from Cathy Spurgeon. We think that says it all!! More

by maryanncopas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon , Rodney service dept

May 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Mary Ann! I truly appreciate your loyalty and am thrilled to hear that Cathy provided you with excellent service for your fourth purchase at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2025

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Enjoyed my dealer in sales department! Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car More

by HUMMV1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Paul Johnson

May 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We appreciate hearing that you had a positive experience with our sales department at James Wood Chevrolet Buick GMC Decatur. I understand your concerns regarding the lack of parts for your 2000 Corvette in our service department. Please feel free to reach out to us directly so we can discuss this further and assist you in any way possible. Your satisfaction is important to us, and we’re here to help! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 06, 2025

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They took really great care of me and my needs Micheal did a great job More

by beverly_mllns
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Mike Wheat

May 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We truly appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we took great care of you and that you were pleased with the service. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2025

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Clay was amazing and handled everything very quickly. I would defiantly return to purchase another truck. More

by wcross0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

May 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful feedback! We're thrilled to hear that Clay provided you with exceptional service and handled your purchase efficiently. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next truck. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 15, 2025

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All staff were helpful and seam to go out of their way to help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was u More

by tatedean65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Delgado

Mar 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Tate! I am happy to hear that our team, especially Ricky, provided you with exceptional service and support during your purchase. It's great to know that we could address the blemish on your new vehicle promptly and that you felt supported throughout the process. We truly appreciate your recommendation and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future. Safe travels in your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

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All three, Cathy Spurgeon, Coalby Graham & Maxter Cooper were a pleasure to deal with; very knowledgeable, professional, great attitude. Have dealt with many dealers, none like yours. Rated 20 on a 10 sca More

by mldeeter1103
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon , Maxter Cooper

Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that Cathy, Coalby, and Maxter provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. Your kind words about their knowledge, professionalism, and great attitudes mean a lot to us. We strive to be different from other dealers, and it’s wonderful to know we succeeded with you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2024

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Always friendly thorough consistent very honest considerate takes plenty of time with customers always takes good care of consumer after the sale More

by yaya.5373
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat , Bryan stanley

Jan 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found us friendly, thorough, and honest. I strive to provide exceptional care to our customers both during and after the sale. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

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Ricky Delgado was a great sales person! I didn't feel pressure to buy something I didn't want. And together we were able to stay close to my original budget. There was also great inventory More

by jmackchapman74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Delgado

Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you had a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know you felt no pressure and were able to find the right vehicle within your budget. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 08, 2024

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Great experience, very attentive, fast and easy, Understood what I needed and provided the best fit. Very happy with my purchase. More

by Rene Carter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dewayne Plummlee

Nov 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to understand your needs and provide you with the best fit. I appreciate your business and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

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Employee Rating

Great customer service from pre-owned sales and vehicle selection excellent! All around sales department in pre-owned *Not New worth the experience* More

by joshuaholub463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our pre-owned sales team and enjoyed the selection of vehicles at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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