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Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Coalby Graham | Page 5

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Coalby Graham

September 06, 2023

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Employee Rating

Coalby and Bryan were both over-the-top helpful! They clearly communicated, went above and beyond in customer service, and were honest. I will definitely be coming back and sending others to James W More

by kjmed11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Bryan Stanley

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Sep 08, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 28, 2023

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Employee Rating

This was the easiest, smoothest experience that I have had buying a truck Coalby was very nice to work with and I will tell everyone I know about it Thank you for everything More

by crazytrane68
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Aug 30, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 22, 2023

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They worked hard to find the vehicle I wanted. The process was was simple and straightforward. Overall great experience. More

by bradthompson02
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier

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Aug 24, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase, Brad! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 19, 2023

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Everyone was great to work with. Was very satisfied with our purchase Will recommend your dealership to everyone !! More

by bgmitchell52
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Aug 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for your wonderful review of James Wood Chevrolet Buick GMC Decatur and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 19, 2023

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The sales team was great and got us taken care of quickly. The trade-in was below par but had to get a new vehicle so we proceeded and accepted their offer. More

by ANKLETRAUMA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 23, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 19, 2023

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Very nice and helpful. Great experience working with Colby. Will definitely recommend dealer to friends. More

by clynns68815
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Trade-in Experience
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Recommend Dealer
Yes
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Aug 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 30, 2023

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Our salesman Coalby was very friendly and answered all our questions. Transaction was as painless as possible! More

by BUZZARD1982
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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Aug 02, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I loved reading this review! Happy customers are our aim, and it appears Coalby really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 22, 2023

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I have traded here before as in the past very friendly to us and was very well taken care if. I have been very pleased with everything they did for me and my family. Thanks for everything that was done on my More

by bradbland116
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr

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Jun 23, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 12, 2023

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Employee Rating

Very helpful, went out of his way to accommodate us and gave us options in buying a new or certified vehicle. More

by christi5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 14, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 07, 2023

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Employee Rating

Great service and always was in contact to let me know the status of the car. More

by christina.m.rodriguez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Todd Baugh

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Jun 09, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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