Cody Behrens | Page 3

Don't buy here!!! We bought a used 2014 dodge dart on Saturday June 27th that only had 1500 miles on it. At the end of the sale they only give us 1 key. We asked about We bought a used 2014 dodge dart on Saturday June 27th that only had 1500 miles on it. At the end of the sale they only give us 1 key. We asked about another key and our sales guy Cody said they guy that had traded it into them just gave them 1 key. He said he would try to contact him to get the key and call us back Monday. I asked if they could just get another key made and he said they were expensive because it was keyless and would try to get in touch with the previous owner. Well Monday he didn't call so my husband called him and he said they had not been able to get in touch with that guy but he was going to talk to his manager and call us back... But again he didn't call so my husband called back. He basically said the same thing he wasn't able to get up with him. He talked to Cody at least 3 times. He said even though it wasn't done on the front end of the deal I will see what I can do to keep your business. We have never bought any vehicle new or used and got only 1 key. We had no idea we needed to get it in writing before they got our money to get 2 keys to a basically brand new car. My husband tried calling the sales manager after Cody never called back and he was no help either. He said it was not part of the deal and he basically blew us off saying he would get with Cody and try to work out something. We have yet to hear back from either of them. Very unprofessional of any person especially a manager who is suppose to deal with things like that. Don't buy a vehicle here if you think you might need anything after the sale!!!! Once they get your money they could care less about you!! That was the first and last vehicle we will ever buy from Freedom's Dodge in Lexington.... More

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