Colby Williams | Page 8

Exceptional Service and Team Coordination I just took delivery of a 2018 VW Passat SEL V6 Premium DSG and my salesmen Colby Williams was amazing. He helped coordinate a visit with VW Serv I just took delivery of a 2018 VW Passat SEL V6 Premium DSG and my salesmen Colby Williams was amazing. He helped coordinate a visit with VW Service and my service writer Grody was meeting me at the scheduled time and kept me advised of the progress of service. I have owned Audi, Porsche and Mercedes Marquees and they all could learn lesson of team collaboration, service and professionalism from Gunther Motors. More

by oceanrunner22 Verified Customer Verified Customer

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The best in South Florida We are big VW fans in our family. We live in Miami. The last 20 years I went for different reasons to every VW dealership in Miami. To buy a car or fo We are big VW fans in our family. We live in Miami. The last 20 years I went for different reasons to every VW dealership in Miami. To buy a car or for service and maintenance. Once i end up in Gunter VW Delray. Since then we never set a foot in any other dealership. We are soo happy. Very clean and well managed place. Service department spotless and great with customers. Sells department very helpful. Buying a car or service this is the place to go. More

by VESS Verified Customer Verified Customer

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Seamless experience Always have great service with Lucas Reis. He totally takes care of me and explains things to me the way a regular person can understand about any car Always have great service with Lucas Reis. He totally takes care of me and explains things to me the way a regular person can understand about any car diagnosis I may be there for. With my new 2018 Passat the dealership gave me free service coupons so my 10,000 mile service check up was free! More

by Fieldsofheatherb Verified Customer Verified Customer

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Owed Refund of Lease Payment - Being Given the Runaround This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with t This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with the deal. The second, well, the vehicle was fine, price was great. Should be a 5 star review, right? We have been going on 3 weeks trying to get a refund on an over payment on the first lease. We have been shuttled back and forth between the dealership and VW Credit each claiming it is the other's responsibility to refund the payment. VW Credit, "speak with the finance manager. It is the dealership's responsibility." Finance manager (whom we will call George), "You have to talk to sales we only do the paperwork." Sales, " Sorry, he's out today. We will have his manager call you back." Crickets... Three weeks and hours on hold!?!?! This is not 10 out of 10 service. I wish I had an opportunity to take VW of America's survey again. It was suggested by VW Credit that I lodge a complaint with VW of America. Gunther has a week to make this right. Update... Still no contact from Gunther.. going on a month. You know who I am (Diane has taken my number several times)... Green Tiguan lease buyback closed 5/31... Colby Williams internet sales manager (interesting how mangers have managers in the auto industry). Seriously, something so stupid ruining an otherwise happy customer ($302.33)... And I actually recommended a colleague shop with you...pffft. More

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Great car, Good price, no problems I was in the market for a VW and I found a nice car at Gunther online. Colby contacted me about a car in a very timely manner. He held the car I wante I was in the market for a VW and I found a nice car at Gunther online. Colby contacted me about a car in a very timely manner. He held the car I wanted she the weekend and the car was washed and ready to buy when I arrived Monday. I loved the car, the price and the deal was done that day. I would highly recommend this dealership and tell anyone to go see Colby. I love my car and I'm very pleased. Thank you Gunther VW. More

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Great experience! I had a great experience with my salesman, Colby Williams, he was very attentive and understood my needs. I will recommend Gunther Volkswagen to all o I had a great experience with my salesman, Colby Williams, he was very attentive and understood my needs. I will recommend Gunther Volkswagen to all of my friends. More

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