Cole Reed
Cole Reed at Robert Brogden's Garden City GMC

Cole Reed | Page 4

General Manager

Robert Brogden's Garden City GMC

401 East Fulton
Garden City, KS 67846

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4.5
91 Reviews
4.5

91 Reviews

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91 Reviews of Cole Reed

November 09, 2024

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Employee Rating

Friendly, seemed to be very considerate of my issues. Will reschedule for another check when my car us cold. More

by Jfarris1
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Robert Brogden's Garden City GMC responded

Thank you for your kind words! We're glad to hear that you felt our team was friendly and considerate of your issues at Robert Brogden's Garden City GMC. We look forward to seeing you again when you're ready to reschedule for another check. Don't hesitate to reach out if you need anything in the meantime! Sincerely, the Team at Robert Brogden's Garden City GMC

November 02, 2024

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My truck was not washed, they handed me my keys and said if it isn’t out front it’s in the back parking lot. Now I know I was there for warranty work on a vehicle I didn’t purchase at this dealership, but I More

by ROCKCHALKIDOC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Never even met this person

Nov 04, 2024

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We appreciate you choosing Robert Brogden's Garden City GMC for your truck's warranty work. We understand the importance of a clean vehicle and the clarity of pickup location. We aim to provide a positive experience for all our customers, regardless of where the vehicle was purchased. If you have any further concerns or if we can assist you with anything else, please don't hesitate to reach out to us directly. We look forward to improving your experience in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

October 22, 2024

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I love how they make you feel like a family and there amazing and I love how they work with you and treat you there’s some amazing people that work there and I love them. More

by addyelaineshaddix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buzz, Milton

Oct 24, 2024

Robert Brogden's Garden City GMC responded

Thank you so much for your wonderful review! We at Robert Brogden's Garden City GMC truly appreciate your kind words about our team and the family-like atmosphere we strive to create. It's always our goal to treat our customers with care and respect. We look forward to seeing you again and hope you have a fantastic experience with us in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

October 06, 2024

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Friendly, prompt service! I call Brogden's to check my GMC and they had it serviced in les than 3 days. More

by mystrang
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Reed had one of the ladies help me.

Oct 08, 2024

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received friendly and prompt service at Robert Brogden's Garden City GMC. It's great to know that we could service your GMC in less than three days. We appreciate your business and look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

October 05, 2024

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The service department is great,however, the finance manager in sales has zero respect for anyone's time or money and you can depend on it taking at least 2 days to complete a purchase even with perfect More

by COREY.LINVILLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez, Giovanna

Oct 08, 2024

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We appreciate your kind words about our service department and staff members like Giovanna and Jeff. It's important for us to provide a consistent and respectful experience throughout our dealership, including in the finance and sales departments. We take your concerns seriously and encourage you to reach out to us directly at Robert Brogden's Garden City GMC to discuss your experience further. Your insights help us improve our services, and we hope to serve you better in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

October 04, 2024

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Not the best dealership. Took me forever to get a vehicle purchased. I was there from 11am-6pm. The guys at the front desk do not know exactly what they are talking about. More

by Creighton Haney
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose

Oct 07, 2024

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us, Creighton. We understand that your recent visit to Robert Brogden's Garden City GMC took longer than expected, and we appreciate your feedback. If you have any further comments or would like to discuss your experience in more detail, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

September 30, 2024

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Buzz was great to deal with and made the buying process fast and easy. I would definitely buy from him again More

by mselzer
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Recommend Dealer
Yes

Other Employees Tagged: Buzz

Oct 01, 2024

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that Buzz provided you with a fast and easy buying process at Robert Brogden's Garden City GMC. We appreciate your trust in us and look forward to assisting you again in the future. Happy driving! Sincerely, the Team at Robert Brogden's Garden City GMC

September 29, 2024

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Service was great had us back on the road oil change and tire rotation in good time More

by BONNIE_ERWIN
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Recommend Dealer
Yes
Oct 01, 2024

Robert Brogden's Garden City GMC responded

Thank you, Bonnie, for your wonderful review! We're thrilled to hear that you had a great experience with us at Robert Brogden's Garden City GMC for your oil change and tire rotation. We appreciate your kind words and look forward to assisting you again in the future! Safe travels! Sincerely, the Team at Robert Brogden's Garden City GMC

September 29, 2024

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I had a great experience buying my new truck. The entire staff was great to work with. More

by tbrown61
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff and Milt

Oct 01, 2024

Robert Brogden's Garden City GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience buying your new truck at Robert Brogden's Garden City GMC. Our team always strives to provide excellent service, and we're glad to know that you felt supported throughout the process. We look forward to seeing you again! Sincerely, the Team at Robert Brogden's Garden City GMC

September 13, 2024

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Employee Rating

We made an appointment on the phone we get to the appointment and they said the computer over book for our time so I had to take it later that day. It kinda missed up our plans for the day. Also they More

by Oh man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience. We understand how frustrating it can be when an appointment doesn't go as planned, and we appreciate your feedback. We strive to keep our scheduling accurate at Robert Brogden's Garden City GMC and will certainly look into how we can improve this process. If you have further concerns or need assistance, feel free to reach out to us directly. We hope to provide a better experience for you in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

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