Collin Gregory

On 10/14, I left my car with Colin to check the shifting sensor on my 2017 Jeep Cherokee sport that I bought new at this dealership. He told me it would take a couple hours to check it out. It took all day sensor on my 2017 Jeep Cherokee sport that I bought new at this dealership. He told me it would take a couple hours to check it out. It took all day for them to let me know it would need to be replaced for $1750. The part was ordered and was to be in Wed. But didn’t arrive until Thurs. i brought my car back home on Tuesday. As I needed it and was to bring the car back when the part came arrived. Before I could take my Caron Tuesday. I had to pay $301.95. Colin had told me the canaries would be $220. I paid the $309, and after I looked at my receipt, there was a charge of $37.16 for environmental fee/ shop supplies.At this point, they had done nothing to my car, except maybe diagnostic testing??? After thinking about this, I decided to get a second opinion from a former mechanic. He did the testing, ordered the part( approximately $100) , and installed it in about 30 min.for a total of $260. I feel I was taken advantage of of, and treated unfairly . Besides buying the car from there, I have had it serviced many times, and have bought tires. I like the car, but I feel the that is a big difference in prices. I talked to Colin about this and he questioned where the part was bought. I replied that I can buy 7 shifters for $1750. I am not blaming Colin unless he works on commission. He was kind and professional. I have researched these sensors and find that it is common for them to go out in jeeps. Maybe manufacturing needs to look into that. More

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Very good service and very courteous. And would be going back for my services there. Thank you. And would be going back for my services there. Thank you. More

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I experience is always wonderful. The staff there in the mechanics take care of everything that I need and they inform me if I have anything else that needs to be done. I always have The staff there in the mechanics take care of everything that I need and they inform me if I have anything else that needs to be done. I always have excellent service with these guys.! More

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Professional service. Angie kept me informed throughout the service. I appreciated the updates and videos by the mechanic working on my car. I’ll be back for the next serv Angie kept me informed throughout the service. I appreciated the updates and videos by the mechanic working on my car. I’ll be back for the next service schedule. More

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Fast and courteous service Very polite and professional Was in and out in about an hour Was in and out in about an hour More

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They checked vehicle from front to back, serviced Jeep in no time. Let me know from mileage what was needed, everyone very nice. no time. Let me know from mileage what was needed, everyone very nice. More

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Everyone was very nice upon first arriving and throughout vehicle being repaired with my many questions. vehicle being repaired with my many questions. More

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Service department got my oil change and tire rotation completed quickly and shared what else may be needed. However, cost kept me from having those services completed completed quickly and shared what else may be needed. However, cost kept me from having those services completed More

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Quick and easy. Good communication. I bought a Jeep while waiting for my truck service Good communication. I bought a Jeep while waiting for my truck service More

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Great customer services , but I had oil change done , I seen where they didn’t check the air in tires . I know anywhere else I go they do oil change and check all and tire pressure . So what did they rea seen where they didn’t check the air in tires . I know anywhere else I go they do oil change and check all and tire pressure . So what did they really do . ???!!!! More

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