Connie Flores

This review is for Connie Flores. I recently bought a new Mercedes SUV and she was my sales rep. It was a wonderful experience from beginning to end. I had purchased a car there befor I recently bought a new Mercedes SUV and she was my sales rep. It was a wonderful experience from beginning to end. I had purchased a car there before; however, the sales agent at that time was a wee bit arrogant and I did not want to repeat that process. Connie went out of her way to make sure I got the perfect car and to help with the process way after I purchased the vehicle. If you are buying a Mercedes, I would recommend Connie! More

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Facility is always clean and staff is very friendly. Wait time for Alto car service is always quick Wait time for Alto car service is always quick More

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Prompt service and very friendly service advisor that kept me aware of every step of service. kept me aware of every step of service. More

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High quality service department and professional services . My car was in great shape when service was completed . Will Recommend MB of Plano to friends and family . My car was in great shape when service was completed . Will Recommend MB of Plano to friends and family More

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A reputable dealership all around. Connie in sales is a professional and is very helpful and knowledgeable. My service advisor was knowledgeable and got my service done in a timely Connie in sales is a professional and is very helpful and knowledgeable. My service advisor was knowledgeable and got my service done in a timely manner. Facility is well maintained and offers a great lounge area to hangout while you get serviced. More

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Fast service. Conner was very helpful and took care of my car right away. Even got a free car wash Conner was very helpful and took care of my car right away. Even got a free car wash More

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Great sales team and service members would go there again. Clean and bright over all triple A service again. Clean and bright over all triple A service More

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Very courteous staff that care about you as a person and don’t just want to make a quick sale don’t just want to make a quick sale More

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The sales lady, Connie Flores,was a joy to work with. She was caring and attentive to my needs. The finance gentleman on the other hand, was pushy and cold. He was unhappy with my decision to finance t She was caring and attentive to my needs. The finance gentleman on the other hand, was pushy and cold. He was unhappy with my decision to finance the car elsewhere. Another problem I had was with the people who detailed my vehicle. They left scratch marks and swirls on the paint from the buffer. It made me feel like they didn't care about. And I definitely thought it had something to do with my encounter with the finance guy. More

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Great end to end transaction. Sales, finance and make ready team. Would love to purchase with them again and would recommend any friends or family to this dealership. ready team. Would love to purchase with them again and would recommend any friends or family to this dealership. More

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