Cortney Garner
Cortney Garner at Lexus Carlsbad

Cortney Garner

Product Specialist

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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12 Reviews
not yet
rated

12 Reviews

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12 Reviews of Cortney Garner

April 19, 2026

Dealership Rating
Employee Rating

I had an outstanding experience with Lexus Carlsbad and want to share it . The General Manager, Kevin Carroll demonstrated genuine commitment to customer satisfaction, making everything seamless and reass More

by Eileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Porter, Stephanie Lopez , Courtney Garner. Kevin Carroll Anthony Taing

May 05, 2022

Dealership Rating
Employee Rating

I've purchase plenty of cars at many different dealerships, but the team at Lexus Carlsbad is world class. I just bought a new Lexus NX and I could not be more then happier. The team made is su More

by dwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Banuelos, Natasha Rowles

May 24, 2022

Lexus Carlsbad responded

Hello dwang, Thank you kindly for giving us 5 stars and your feedback, we sincerely appreciate you. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022

Lexus Carlsbad responded

Hi dwang, Thank you so much for the great 5 star review! Lori Smith Customer Care Manager wecare@lexusescondido.com

May 05, 2022

Dealership Rating
Employee Rating

Friendly and relaxed experience! No pressure at all and super quick. Definitely would recommend. Thank you! More

by RICKTORRES760
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Banuelos, Ray Heinrich, Aisha Ruiz, Lori Smith

May 24, 2022

Lexus Carlsbad responded

Hello RICKTORRES760, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Dealership Rating
Employee Rating

Very professional and easy to work with ! I recommend choosing Lexus of Carlsbad for your dream car 👍🏼 More

by Kevin barba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haley DeAnda , Mariangela Corte, Randy DelPrado, Aisha Ruiz, Ivan Garcia

May 24, 2022

Lexus Carlsbad responded

Hello Kevin barba, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you and we look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Dealership Rating
Employee Rating

Matt and Courtney were fantastic. Really took their time to walk through everything with me and make sure I made the best decision for my needs. I would highly recommend them and this More

by shellenemarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello shellenemarie, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 19, 2022

Dealership Rating
Employee Rating

My family and I were out of town in Carlsbad and had to drop in unannounced. This service department bent over backwards to fix our problem. They not only finished the repair, but got us back home on our p More

by Theoktavecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Claudin

May 24, 2022

Lexus Carlsbad responded

Hello Theoktavecs, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future and we thank you for choosing us for your service needs. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 27, 2022

Dealership Rating
Employee Rating

Cortney Garner was the BEST sales consultant she is very considerate and listened to all our needs and wants she helped us find the right car for us and really went to bat for us. We will be back again th More

by GQOCHOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Adame

May 25, 2022

Lexus Carlsbad responded

Hello GQOCHOA, Congratulations and thank you for doing business with us. We sincerely appreciate you and for giving us an opportunity to earn your business and we look forward to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 25, 2022

GQOCHOA responded

Thank You for going above and beyond, I will definitely be back and I am letting my family and friends know how great Lexus of Carlsbad and they need too see Cortney Garner for the deals, Thanks

March 15, 2022

Dealership Rating
Employee Rating

Courtney is very nice and helpful but deslership needs work on organization. Car was in Escondido when it was supposed to be in Carlsbad and once there we spent a lot of time waiting for finance etc More

by Bpstrin
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cyrus Ghahremani

Mar 29, 2022

Lexus Carlsbad responded

Hi Bpstrin, Courtney is a great addition and representative of our dealership. We understand your concerns and how valuable time is in one’s busy life. Management does take our guests' comments to heart and reviews them daily to always improve our processes. Our apologies for the time inconvenience in your buying experience. Thank you for your comments and I am here to help with anything that you might need in the future. Lori Smith Customer Relations Manager lsmith@lexuscarlsbad.com

March 02, 2022

Dealership Rating
Employee Rating

Lexus Carlsbad is always professional, courteous and friendly. They go above and beyond as a standard practice. Their service is outstanding, and their detail department is exceptional!! Thank you L More

by PCAMaCHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 01, 2022

Dealership Rating
Employee Rating

Exceptional customer care from Cortney and her team in handling the sale of my new NX More

by KENDRUCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Holcomb, Zach

1

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