"I purchased a used vehicle this week from Terry Lee..."
I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.
"Cory has been taking car of our two Hyundais at this..."
Cory has been taking car of our two Hyundais at this dealership for years. So, when my 2002 Santa Fe became more trouble to repair than it was worth, we started our search for a “new to me” one at Terry Lee Hyundai.
Dylan and Stephanie were great. Dylan was friendly and energetic without being pushy or overbearing. Stephanie made what was the most anxiety producing part of the experience for me (loan paperwork) fun, and not only got us a lower rate than we expected, she also found me a 10 year/100k warranty. We had an amazing experience, and WILL return for our next vehicle.
I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.
"Came into to get my oil changed during our social..."
Came into to get my oil changed during our social distancing and walking the parking lot saw a beautiful new 2020 Santa Fe. Zak, Tony, and Ron were able to get the exact vehicle Make and Model style I wanted. It was easy and hassle free. Zak LaRose took all the pressure away and we drove away happy and with a gorgeous new ride.