Dealership Experience
14 yrs, 3 mos
Industry Experience
14 yrs, 3 mos
Specialties & Trainings
MASTER CERTIFIED
CUSTOMER EXPERIENCE EXPERT
61 Reviews
Write a Review61 Reviews of Cory Felix
November 01, 2017
Oil change It's always super easy to come in for service, even on Saturday. I always wait, but their lounge is comfortable and there is usually something good on It's always super easy to come in for service, even on Saturday. I always wait, but their lounge is comfortable and there is usually something good on TV to watch. Coffee is complimentary and once they even had fresh baked cookies! More
October 24, 2017
Brake service and oilchange Great service and served by competend staff.waiting area clean and comfortable, love the fresh baked cookies. Will continue to return for what ever se Great service and served by competend staff.waiting area clean and comfortable, love the fresh baked cookies. Will continue to return for what ever service I need for my vehicle. People compliment my stylish vehicle, makes my day. More
Other Employees Tagged: Melisa Santiago
October 23, 2017
Always 5 stars It was time for a check up for my zoom-zoom. As usual, I received 5 star service. I used the shuttle service as well and the driver "Daniel " was v It was time for a check up for my zoom-zoom. As usual, I received 5 star service. I used the shuttle service as well and the driver "Daniel " was very nice, got me to work on time and was there to pick me up when he said he would. I'm a happy Mazda customer. More
Other Employees Tagged: Aldo Garcia-Gonzales
October 08, 2017
Excellent people in service Cory Felix took care of my needs immediately. I always ask for him and never fails. One call to him and I get answers and results! Cory Felix took care of my needs immediately. I always ask for him and never fails. One call to him and I get answers and results! More
Other Employees Tagged: Ali Kargaran , Melisa Santiago
October 04, 2017
Service Great service. Melisa is very helpful to address all of my concerns. Environment is very welcoming as well. The time for my service was well reasonabl Great service. Melisa is very helpful to address all of my concerns. Environment is very welcoming as well. The time for my service was well reasonable as well a's the price. Was done before the time promised. More
Other Employees Tagged: Melisa Santiago
October 04, 2017
Fantastic service The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to cowork The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to coworkers, associates, and friends More
Other Employees Tagged: Phillip Astumian, Melisa Santiago
October 04, 2017
Awesome Customer service is superb never a complaint on Service or wait times ,job gets done ? accurately and right the first time. Bakersfield Mazda #1 inn Customer service is superb never a complaint on Service or wait times ,job gets done ? accurately and right the first time. Bakersfield Mazda #1 inn my book!!!! More
Other Employees Tagged: Aldo Garcia-Gonzales , Melisa Santiago, Kristina Villa
October 03, 2017
Customer service team is Great! There is one main reason I return back to the dealership where I bought my Mazda. The customer service I get is beyond what you'd expect. Starting fro There is one main reason I return back to the dealership where I bought my Mazda. The customer service I get is beyond what you'd expect. Starting from the relationship manager Melissa Santiago to the Service advisor Cory Felix. These individuals really stand out to me because it's more than up selling they recommend products which are tailored to your particular situation. More
Other Employees Tagged: Melisa Santiago
October 03, 2017
First car, great experience, knowledgeable salesman. I went to several car dealerships, and decided to go with Mazda beca use the care that everyone at Mazda showed and the patients they had through the I went to several car dealerships, and decided to go with Mazda beca use the care that everyone at Mazda showed and the patients they had through the process of me buying my first car. More
Other Employees Tagged: Lucky Singh , Alphonso Rivera, Melisa Santiago
October 03, 2017
Excellent I absolutely love the service department, I’ve never had a issue with anything, all the staff are nice and are willing to help in anyway. I absolutely love the service department, I’ve never had a issue with anything, all the staff are nice and are willing to help in anyway. More
Other Employees Tagged: Aldo Garcia-Gonzales , Phillip Astumian, Melisa Santiago

