Coty Root | Page 2

We recently purchased our Realtree Silverado from Key. We were very happy with the whole truck buying experience. Our salesperson, Morgan was very knowledgeable and friendly. Their team made our purchase com were very happy with the whole truck buying experience. Our salesperson, Morgan was very knowledgeable and friendly. Their team made our purchase comfortable and satisfying. More

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What I have had is one of the hardest experiences trading in a lease while working with Key’s dealership. The process took about 4 months. Getting my new 2021 Cadillac XT5 was an exhausting process and I fin in a lease while working with Key’s dealership. The process took about 4 months. Getting my new 2021 Cadillac XT5 was an exhausting process and I finally had to get the general manager involved. Needless to say I’m still trying to get issues resolved due to poor customer service and communication. I love my new vehicle but know that you must be extremely persistent if you actually want to get a vehicle as the staff in all departments seem a bit under trained and understaffed. Simple things like vacuuming under weather tech mats before that are installed? Returning phone calls, customer service, follow through and communication. I also had a major problem with the final payment for my previous lease as the financing company said they had no receipt of payment and that my account was going to collections. Not an easy thing to hear when you have worked hard to have excellent credit. More

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Morgan was great to work with! She listened to what we wanted and needed & was able to put us the perfect vehicle for our growing family! wanted and needed & was able to put us the perfect vehicle for our growing family! More

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Hank Barnes was very knowledgeable, and easy to work with. I definitely recommend Hank to be anyone’s salesperson for anyone’s vehicle needs. Thank You Hank with. I definitely recommend Hank to be anyone’s salesperson for anyone’s vehicle needs. Thank You Hank More

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Coty and Morgan were awesome to work with! I originally just went in to test drive the Yukon, and ended up buying it on the spot! Both were very knowledgeable and made the whole car buying process a piece just went in to test drive the Yukon, and ended up buying it on the spot! Both were very knowledgeable and made the whole car buying process a piece of cake. Loved the no back and forth haggling on price. Morgan helped me set up all the features of the vehicle - she really knows what she's doing and is well versed in all the options the vehicle had (as well as how to get my phone linked up!). We will definitely return to this dealership for our next vehicle! More

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Everyone with the key team was very responsive and helpful with the entire process. I will definitely come back when I am going to renew my Vehicle again helpful with the entire process. I will definitely come back when I am going to renew my Vehicle again More

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Key Chevrolet/Cadillac was a terrific experience. Very professional staff. Hank Barnes in sales was a pleasure to deal with. Coty Root made the numbers work without any nonsense. Robert Van Woert in the f professional staff. Hank Barnes in sales was a pleasure to deal with. Coty Root made the numbers work without any nonsense. Robert Van Woert in the finance office explained all my options in a very straight forward way. My initial contact was with the GM Dallas Rich -- he was gentlemanly and professional as well. Key Auto runs a tight ship and I highly recommend anyone looking for a new or used car, truck or SUV to give them a try. They offered to work remotely but I opted to see them in person. I did take care of the credit app on-line and that saved some time. Great experience. More

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Emma was great to work with! Was fortunate to work with Emma Burrington as a sales specialist at the dealership. She kept me informed on the process and worked to get me a great Was fortunate to work with Emma Burrington as a sales specialist at the dealership. She kept me informed on the process and worked to get me a great lease deal. Thanks Emma! Coty and Robert were also helpful in the process. Very comfortable low pressure from start to finish. More

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Clean professional dealership with plenty of stock to choose from. Buying process is straight forward with a streamlined process. Would recommend Key Auto to others. choose from. Buying process is straight forward with a streamlined process. Would recommend Key Auto to others. More

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I have been leasing cars from you for quite a few years and to date have been very satisfied! I'm quite comfortable dealing with the company. and to date have been very satisfied! I'm quite comfortable dealing with the company. More

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