Court Courtney | Page 7

We had a great experience with Rusty Wallace Kia Alcoa. I contacted them online to schedule side-by-side comparison and test drives of a new Kia Rio S and a new Kia Forte GT-Line. They replied within min I contacted them online to schedule side-by-side comparison and test drives of a new Kia Rio S and a new Kia Forte GT-Line. They replied within minutes and worked around my schedule to make the appointment happen so that my wife and son (new driver) could join in. The salesperson (Dylan Hattula) gave us tons of time, information, and enough patience that we didn't once feel pressured. We left to think about our options (the Kias and others). When we let Dylan know that we were ready to deal, he was flexible and well-supported by other members of staff and management (Court Courtney) to work with us on desired options and a reasonable price. When it was time to talk financing, Dylan H introduced me to Dylan Finley, a Finance Manager. Working through the financing options with Dylan F was remarkably stress-free and low-pressure. We ended up buying a new Kia Rio. When the Rio gets passed to my son next year, I will be looking for Dylan H and Dylan F to put me into another new Kia. Best car buying experience ever. 10/10 would recommend :) More

by jeremy k Verified Customer Verified Customer

Report | Print

They exceptionally repaired my vehicle in a very timely manner. I appreciately their professionalism very much. manner. I appreciately their professionalism very much. More

by raygouge Verified Customer Verified Customer

Report | Print

Very far out appointments. Didn’t take recall seriously.. very unsatisfied customer with this location Didn’t take recall seriously.. very unsatisfied customer with this location More

by sierracheyanne Verified Customer Verified Customer

Report | Print

Very helpful and friendly staff. They work really well to get the car that best fits your needs while getting the best deal possible. They work really well to get the car that best fits your needs while getting the best deal possible. More

by LOUDIN1996 Verified Customer Verified Customer

Report | Print

Aubrey was great at keeping me up to date in when my vehicle would arrive. The buying process was straightforward, transparent, and fast. I woudl definitely buy from Rusty Wallace Kia in Alcoa again vehicle would arrive. The buying process was straightforward, transparent, and fast. I woudl definitely buy from Rusty Wallace Kia in Alcoa again More

by mrbillgregg Verified Customer Verified Customer

Report | Print

Its a great place. We have bought three vehicle from there and its always a great experience. Staff is always helpful. We have bought three vehicle from there and its always a great experience. Staff is always helpful. More

by Jesse Moses Verified Customer Verified Customer

Report | Print

Took me right in, he said be ready in an hour and it was! ! Very nice ! Very nice More

by connie.s.hurst Verified Customer Verified Customer

Report | Print

The Vest Dealership I have ever bought a Car from. The Kia Sportage is Beautiful. Thank you Kia and thank you Harley Williamson my salesman. The Kia Sportage is Beautiful. Thank you Kia and thank you Harley Williamson my salesman. More

by bren7554 Verified Customer Verified Customer

Report | Print

Welcoming dealership that care about your needs and wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they made it work and in less than 2 hours I had bought a vehicle that I wanted. Finance was a breeze and service with a smile from salesman to finance to manager. I highly recommend to anybody looking for a great experience. No games played to coerce you in signing on the line, they tell it like it is. Give them a try you won’t be disappointed. More

by Gr8scott Verified Customer Verified Customer

Report | Print

I like the dealership and the sales experience was fabulous but the service department had my car two and half days for what they told me would take two hours. They didn’t work on it for the first t fabulous but the service department had my car two and half days for what they told me would take two hours. They didn’t work on it for the first two days even though I had a preschedules appt More

by KENITRA.NEARY Verified Customer Verified Customer

Report | Print