Courtney Blasco | Page 13

Promaster 2500 diesel service Hi I have a promaster 2500 diesel , herb chamber diesel master technician is by far the worse. They don’t know what they are doing .my car was there f Hi I have a promaster 2500 diesel , herb chamber diesel master technician is by far the worse. They don’t know what they are doing .my car was there for over one week . They charged me over $700 to fix the car , I just went to the dealership to get the car and the same problem still there . After over one week and loss of time and money . Also last time they replace transmission speed sensor to correct a lost of power while driving. After the repair I noticed that the transmission was not shifting properly. So they told me to drive for couple weeks to see if it would get better . So I did and the car still shifting the same way. So now they told me that the car needs a transmission clutch to fix the shifting problem . I’m taking this car to a different dealer to get a second opinion. Because all they do is replace parts and don’t fix the problem. I don’t recommend taking your car for service at this dealership. More

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Worst Service EVER BEWARE - Brought my vehicle in for repairs because it wouldn't get out of first gear. Told them to make sure to test drive the car before I pick it up BEWARE - Brought my vehicle in for repairs because it wouldn't get out of first gear. Told them to make sure to test drive the car before I pick it up. I received a call telling me everything was fixed and to get the car. At pickup I asked repeatedly if they test drove the car. Yes, was the answer multiple times. So after I paid over $500 I got in my car and of course, it wouldn't get out of first gear. When I went back inside I was told they were closing so they'd look at it tomorrow. The next day I get a call telling me the car can't be repaired and I'll have to scour the country looking in junk yards for an entire electrical wiring system. I was told to remove my car from the lot or they will charge me $35 a day. I PAID OVER $500 FOR REPAIRS THAT NEVER HAPPENED. I WAS REFUSED A REFUND. I had my car towed to Fuller Automotive in Auburn. They fixed the car in one day for under $250. DO NOT USE THIS SERVICE CENTER. More

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Fabulous Experience ! I brought my 2100 Ram in for a factory recall, I called ahead to see how long the repair would take and scheduled a Monday morning appointment for 8:0 I brought my 2100 Ram in for a factory recall, I called ahead to see how long the repair would take and scheduled a Monday morning appointment for 8:00 AM. I figured I would be out by 10:00 AM at the latest, and scheduled the rest of my day accordingly. Upon arrival I was informed that this repair would take at least a half day, assuming they had all the needed parts on hand. Well I wasn't happy with this news, but the woman assisting me quickly offered a lease car for the day. Nice, new Jeep small SUV. About an hour later I was called and told that my truck needed parts not on hand and that it would not be ready until sometime Tuesday. I was told I could continue with the Jeep and only needed to replace the gas I used - more than fair. When I went to pick up my truck there was no charge for anything, and my truck was washed and vacuumed out - a very pleasant surprise. More

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Always Treated well This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring p This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring people to this dealership. A special thanks to the Service Department. They have always been helpful. More

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Over charged I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service More

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service warranty work. wheel replacement no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are needed More

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Service All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to return More

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Uneventful Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when servic Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when service is provided a complimentary car wash is given, it was not. Herb Chambers Ford in Westboro does. More

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Very helpful, friendly service Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out Service dept was helpful in ordering parts, providing as much info as possible, and worked to get a loaner vehicle at the last minute when I found out the car wouldn't be ready until the next day. Thanks for the help. More

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Fast and polite I don't have anything extra to say. I always take my car here and my daughter is coming here now too. We are happy with this dealership. I don't have anything extra to say. I always take my car here and my daughter is coming here now too. We are happy with this dealership. More

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