Courtney Harris | Page 6

The dealership is clean and everyone is always so friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! More

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My sells representative was excellent he did a great job on getting me what I wanted and he did it in a timely manner on getting me what I wanted and he did it in a timely manner More

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Love it keep up the good work Mitchell thank you brother also Charles look out too also Charles look out too More

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Great customer service and they are very helpful and friendly thank you Hyundai for getting me in a car I needed friendly thank you Hyundai for getting me in a car I needed More

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Ward is one of the best GMs around. He and Courtney are the reason I love doing business with Hyundai. He and Courtney are the reason I love doing business with Hyundai. More

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Great service. Fast and convenient. They answered all my questions. Friendly and returned my car washed. Fast and convenient. They answered all my questions. Friendly and returned my car washed. More

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Service is scheduled and always o time. The service members are very helpful and knowledgeable about your business needs and are able to give you advice, feedback and the adverse time your The service members are very helpful and knowledgeable about your business needs and are able to give you advice, feedback and the adverse time your vehicle will be finished. More

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Great service, wonderful people. Definitely recommend this place to purchase the car.I will be back. Definitely recommend this place to purchase the car.I will be back. More

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This dealership is a scam. The salesperson Courtney is the consummate bait and switch salesperson and he is fully supported by his sales management team. We negotiated a price The salesperson Courtney is the consummate bait and switch salesperson and he is fully supported by his sales management team. We negotiated a price on a car “out the door” which was being shipped in the next month and I asked him to give me his cell number so we could text to confirm what he, his managers and I agreed upon. So, once it came to the time to put a deposit down on the car (he originally told me we couldn’t), then the price went up over $500 more. Then he proceeded to tell me it would only be this price if I financed it through them. I reminded Courtney about the out the door text and didn’t even respond. I then asked him to get a manager to call me and he said he would. It has been 5 days now and I have heard nothing. I would not consider this dealership for buying a car, much less work with Courtney. More

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I worked with a few different people in the process of buying my Palisade and for the most part everyone was super helpful - Tyler and Mike Sr were great as was Miguel in financing, however I was a little buying my Palisade and for the most part everyone was super helpful - Tyler and Mike Sr were great as was Miguel in financing, however I was a little put off by Courtney who was very hands off while I was trying to get info on the vehicle that was a week late and then he became extremely pushy when it came in on a Friday because he wanted to get the deal closed that day since he would be out of town Saturday and didn’t want to share the commissions. Unfortunately he told me the car was ready at 4pm, the dealership closed at 6 and I lived an hr away and had a toddler with a 730 bedtime. I also mentioned a few times that I would need notice to pick up the car to work around my toddlers schedule. Considering this is a HUGE purchase I would have preferred not to be told I needed to do something immediately just to ensure a commission check for someone who barely spoke with me through the entire process. He wasn’t even the one who found me the vehicle, it was Mike Sr (again, super nice and helpful) and Tyler was the one there when I test drove and picked up the vehicle, he even helped me move stuff from my old car (also, amazingly helpful)! All in all, I am happy with my Palisade and the process for the most part, I just think if there’s going to be a sense of urgency in the final hour then it should probably be there for the entire process. More

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