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Courtney Spratling

Overview Reviews (13)

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Courtney Spratling

Internet and Marketing Director

Preston Hood Chevrolet Inc

212 Hollywood BLVD SW
Fort Walton Beach, FL 32548

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4.8

13 Reviews

Overview Reviews (13)

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English

4.8

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Courtney Spratling

September 15, 2026

Dealership Rating

Employee Rating

The best dealership on the Gulf Coast. All personnel are key players in making this a great place for service and even purchasing a new vehicle. The waiting room is first class with comp All personnel are key players in making this a great place for service and even purchasing a new vehicle. The waiting room is first class with complimentary snacks and the service advisors are the best. More

by SHALIMARTENNISLADY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Earl Youngblood, Keith King, Kim Cannon , Julie Cucuzella/ great at front desk along with Darlene

Sep 15, 2026 -

Preston Hood Chevrolet Inc responded

Knowing you found our waiting room first-class and our service advisors top-notch means a lot to our service department. We’re pleased we could provide a welcoming environment with complimentary snacks and attentive support during your Chevrolet Malibu’s service.

September 05, 2026

Dealership Rating

Employee Rating

This is the best service dept. in the Southeast. Every single employee was awesome . Every Service dept. should mirror this one. in the Southeast. Every single employee was awesome . Every Service dept. should mirror this one. More

by glk6366

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Shelly Trivette, Dan Person, Wally Williams, Jon Paul Carle, Paul Hughes, Austin Cribbs, Earl Youngblood, Keith King, Spencer Sims , Bill Kelly, Brad Bly, Bret Cromer, Latone Thompson, Chris Chapman. The office staff is incredible.

Sep 05, 2026 -

Preston Hood Chevrolet Inc responded

Knowing that the quality of service on your Chevrolet Silverado 1500 set the bar for the Southeast is truly rewarding. Your kind words about every team member mean a great deal to us.

August 06, 2026

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Employee Rating

Always ready to accept my vehicle when I bring in at the scheduled time. Very helpful. scheduled time. Very helpful. More

by haeuslerg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shelly Trivette, Makayla Meza, Kim Cannon

Aug 06, 2026 -

Preston Hood Chevrolet Inc responded

Knowing that dropping off your Silverado 1500 at your scheduled time is hassle-free means a lot to our service team. It’s great to know our team has been consistently helpful whenever you bring your vehicle in.

August 06, 2026

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Employee Rating

Have been using Preston Hood for over 4 decades. From Service to Sales - it's my first choice when I need service on my vehicles. Brett is always helpful and keeps my apprised of what is going on an From Service to Sales - it's my first choice when I need service on my vehicles. Brett is always helpful and keeps my apprised of what is going on and what services are due. More

by SHAYNE.STEWART

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Makayla Meza, Keith King, Kim Cannon , Brett Comer, Steve Barrett, Eli Bauduin, Bill Kelly

Aug 06, 2026 -

Preston Hood Chevrolet Inc responded

Knowing our service department has been your first choice for service on your Chevrolet Silverado 2500 and other vehicles for over forty years is truly rewarding. Hearing that our advisor keeps you informed about needed services and upcoming maintenance is gratifying.

July 11, 2026

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Employee Rating

Very courteous sales people your finance lady Kim was very helpful and knowledgeable in all area of the warranty very helpful and knowledgeable in all area of the warranty More

by PICKER_56

Verified Customer

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Service Time

Recommend Dealer

Yes

Other Employees Tagged: Paul Hughes, Austin Cribbs, Kim Cannon

Jul 12, 2026 -

Preston Hood Chevrolet Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2026

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Employee Rating

Always taken care of thank you Jennifer Coy. Preston hood is awesome always leaves me satisfied. Preston hood is awesome always leaves me satisfied. More

by phillipmerriel

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Earl Youngblood, Makayla Meza, Keith King, Natalie Kissoon, Spencer Sims, Kim Cannon

Jul 07, 2026 -

Preston Hood Chevrolet Inc responded

Thank you so much for the kind review. We appreciate your business and look forward to serving you in the future.

June 30, 2026

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Employee Rating

These guys are awesome. Wouldn’t buy a car anywhere else they make my life easier. Wouldn’t buy a car anywhere else they make my life easier. More

by JAIMESTONE2016

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Shelly Trivette, Wally Williams, Kim Cannon

Jun 30, 2026 -

Preston Hood Chevrolet Inc responded

How wonderful to know that our service team made maintaining your Chevrolet Traverse easier. Thank you for your perfect rating and for your loyalty. We look forward to assisting you again.

June 04, 2026

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Employee Rating

They are always very accommodating and easy to work with! The best service department I’ve ever in counter! The best service department I’ve ever in counter! More

by brianwilkinson1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Paul Carle, Kim Cannon

Jun 04, 2026 -

Preston Hood Chevrolet Inc responded

Thank you for sharing how accommodating and straightforward our service team has been. We’re glad the Chevrolet Traverse maintenance met your expectations. We look forward to helping you again.

May 18, 2026

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Employee Rating

This is the second vehicle we have purchased from Preston Hood. Because of the friendly service and sales people is the reason we chose to return this time. Hood. Because of the friendly service and sales people is the reason we chose to return this time. More

by billandlolly7

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Orlando Torres, Austin, Kim

May 18, 2026 -

Preston Hood Chevrolet Inc responded

It’s wonderful to see you back for your second vehicle purchase and to have earned your trust for service on your GMC Terrain. We’re glad our friendly team made the experience enjoyable. We look forward to helping you again down the road.

May 16, 2026

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Employee Rating

Job was completed ahead of estimated time. There was some black grease on the drivers outside door maybe from handprint but wiped off easily. There was some black grease on the drivers outside door maybe from handprint but wiped off easily. More

by johnmurray1994

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Torres

May 16, 2026 -

Preston Hood Chevrolet Inc responded

It’s great to hear your Chevrolet Silverado 2500 was ready ahead of schedule. We apologize for the grease mark on the driver’s door and are glad it wiped off easily. If you have any other questions, please let us know.