Cox Auto

friendly, efficient, car always rides like a quiet limousine after servicing, we appreciate the like new car. limousine after servicing, we appreciate the like new car. More

by DAVID4BV Verified Customer Verified Customer

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Incredible efficiency! In just one day, I sold my old car, bought a new one, and drove off the lot. I’ve never had a smoother transition. Thanks for a fast, no-nonsense exp In just one day, I sold my old car, bought a new one, and drove off the lot. I’ve never had a smoother transition. Thanks for a fast, no-nonsense experience. They really respect your time here! More

by Mountaintime Verified Customer Verified Customer

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Great Place with Great Service and Awesome People ! !! Wouldn't go anywhere else !!! My go to place !! Wouldn't go anywhere else !!! My go to place More

by SBRASIER57 Verified Customer Verified Customer

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Great service,Henrico our sales representative very professional, excellent sales team, keep it up. Thanks professional, excellent sales team, keep it up. Thanks More

by agabiti.dan Verified Customer Verified Customer

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Love how communicative this dealership is! I didn’t buy my vehicle from them but I go here for all my car’s maintenance. The intake is super smooth and convenient and they’re open and honest a I didn’t buy my vehicle from them but I go here for all my car’s maintenance. The intake is super smooth and convenient and they’re open and honest about how long the service is going to take! I’ve found they even overshoot the length, which leaves me extremely satisfied to leave ahead of schedule. More

by makalaing Verified Customer Verified Customer

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Friendly, upfront information about vehicles at hand answering all questions good communication call follow ups most important trustworthy answering all questions good communication call follow ups most important trustworthy More

by fdordinejr Verified Customer Verified Customer

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It was a good experience. They were nice to deal with. I will be back. ...Ron They were nice to deal with. I will be back. ...Ron More

by leve252 Verified Customer Verified Customer

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The service was great, but they did not address the initial issue which brought us to the dealership, but they did find additional work that needed to be addressed. Also, we had a remote starter insta initial issue which brought us to the dealership, but they did find additional work that needed to be addressed. Also, we had a remote starter installed by the dealer a year before which would no longer work. The service technicians did not know how to activate it. After searching on the internet, I found that the remote starter would go into a sleep mode if not used for a period of time and just needed to be "woken up". All in all, the service was very professional and plan on using them for future service. More

by BILLJONES225 Verified Customer Verified Customer

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Didn’t realize Patriot is now Imperial! Always appreciate the brisk service there. It’s nice to just pop in without appointment for oil changes and a quick wash! Always appreciate the brisk service there. It’s nice to just pop in without appointment for oil changes and a quick wash! More

by JIMIZLACH Verified Customer Verified Customer

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Very customer service- forward from start to finish. Everyone takes pride in their work and it shows... Everyone takes pride in their work and it shows... More

by MARK Verified Customer Verified Customer

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