Cox Auto

I would have left a higher rating but while there just for a simple tire change from winter to my summer ones they lost my keys, the cost of $129 is outrageous, and I had to come back due to my tire press for a simple tire change from winter to my summer ones they lost my keys, the cost of $129 is outrageous, and I had to come back due to my tire pressure sensor because one of my tires was inflated to 38lbs when it should have been 32 max. On top of all this, the gentleman who came out to check on my sensor light made it sound like it was my fault by say that my nearly brand new tires probably has a leak. I'm not sure if I will be coming back. More

by stanleywiers Verified Customer Verified Customer

Report | Print

I went in for a service and left with a new car. John was great. In the past Mark B. had been the one I dealt with and he was great. Everything was so smooth. I had not planned to get a new car s John was great. In the past Mark B. had been the one I dealt with and he was great. Everything was so smooth. I had not planned to get a new car so I did not have the 2nd key fob with me. I brought it up the following Friday and picked up my EZ pass that I forgot to take out of the old car. More

by stamplady101 Verified Customer Verified Customer

Report | Print

Did most of my communication via text and email which made it easy and quick when we were able to go to the dealership. Drew was awesome! made it easy and quick when we were able to go to the dealership. Drew was awesome! More

by flaggse2 Verified Customer Verified Customer

Report | Print

Will not be returning ever again. Was a horrible experience! It is not our fault that we were given all of excuses as to our arrival at 9 am turned into our car sitting in same spot u Was a horrible experience! It is not our fault that we were given all of excuses as to our arrival at 9 am turned into our car sitting in same spot until just before 11. You need to do better on your scheduling. More

by HEYDUR43 Verified Customer Verified Customer

Report | Print

I went there for my 10 thousand mile check up. I had called earlier because I had an alert that popped up on my dashboard. It was a rear differential. They didn’t have any fluid in stock & couldn’ I had called earlier because I had an alert that popped up on my dashboard. It was a rear differential. They didn’t have any fluid in stock & couldn’t service the vehicle. They did run all the checks and changed my oil & filter which I supplied. The oil was a synthetic rated for 25 thousand miles. They put a 5 thousand mile oil change sticker on my windshield. I live a long way away over 100 miles & wanted to keep a connection because I bought the vehicle there . This doesn’t seem reasonable now. More

by wayne.sullivan44 Verified Customer Verified Customer

Report | Print