Craig Caissie
Craig Caissie at Jaguar Sudbury Certified Pre-Owned & Service
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Craig Caissie

Service Manager

Jaguar Sudbury Certified Pre-Owned & Service

83 Boston Post Rd
Sudbury, MA 01776

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3.4
5 Reviews
3.4

5 Reviews

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5 Reviews of Craig Caissie

April 30, 2025

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Employee Rating

Whole team is super helpful and conscious about customer needs, repairs are done in a timely matter for a luxury brand. More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Rene! We're delighted to hear that our team at Jaguar Sudbury met your expectations with timely and attentive service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 29, 2024

Dealership Rating
Employee Rating

Derek is friendly, knowledgeable and very likeable, makes the dealership experience painless and straight forward More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McDowell, Derek Simpson, Stacia Pikul , Ben Kamerman

Dec 30, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Derek made your experience at Jaguar Sudbury so enjoyable and straightforward. Thank you for sharing this positive feedback!

November 07, 2024

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Employee Rating

Very clean and upscale facility reflects the high end brand. Derek was very friendly, easy to deal with, and communicated well. Very happy with the work performed on my vehicle. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Wendler, Derek Simpson , Christian Boller

Nov 07, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

Tony, we're happy to hear you had a pleasant experience with Derek & the team here at Jaguar Sudbury. Thank you for sharing your positive experience with us!

July 27, 2024

Dealership Rating
Employee Rating

Purchasing was grear. Salesperson was fantastic. No pressure, fair, great followup. First time back for service was awful. I definitely will not be going back. More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

If you're open to discussing further, please reach out so we can make things right. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

July 26, 2024

Dealership Rating
Employee Rating

To be frank Luiz Angelo (General manager) I don’t know how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of t More

by JUSTIN STRONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

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