Craig Dewey | Page 11

Nice and clean. The staff are super helpful. I love that they did everything to find me the best deal. The staff are super helpful. I love that they did everything to find me the best deal. More

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The sale person Deion did not know what he was doing . he lie about some may things I would never buy a car here against he lie about some may things I would never buy a car here against More

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Everyone we worked with at the dealership was friendly and listened to what we wanted when buying our car. They were attentive to our questions and found the financing that worked for us with no pressure. and listened to what we wanted when buying our car. They were attentive to our questions and found the financing that worked for us with no pressure. They even stayed after hours to complete the sale. A huge shoutout hoes to Deon. As we were leaving, we asked if he could recommend a restaurant that was open nearby. Not only did he steer us in the right direction, but also gave us some coupons! He also followed up the next day to see how me liked our new car. More

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Edwardo and Kevin were great to work with. I had a great experience. Thank you I had a great experience. Thank you More

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Sold car from underneath me when they couldn’t get deal funded because of not having title for there vehicle. Wasted 2 weeks and lost another vehicle waiting on this. Buyer be aware! funded because of not having title for there vehicle. Wasted 2 weeks and lost another vehicle waiting on this. Buyer be aware! More

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Anthony was very helpful and patient. Took calls on his personal phone when I had questions or needed something. Would recommend him. Took calls on his personal phone when I had questions or needed something. Would recommend him. More

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Easterns Automotive Group is the best dealership in the area.. Darius got me out the way in a timely manner he was also very professional. I give Darius 5 stars.. area.. Darius got me out the way in a timely manner he was also very professional. I give Darius 5 stars.. More

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Eastern haf a great selection of all types of vehicles, worked diligently with me to secure financing and were very responsive to questions, emails or texts. Thanks Darius and Craig!!! Live the Caddi worked diligently with me to secure financing and were very responsive to questions, emails or texts. Thanks Darius and Craig!!! Live the Caddie!!! More

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Darius was very patient, efficient and helpful. We got thr exact vehicle and financing that we needed. We got thr exact vehicle and financing that we needed. More

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Buyers Beware! I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do again. I trusted Easterns only to be completely duped into a terrible car buying experience. The actual sales process went very well, Darius was professional, attentive, and did the best job of all the sales people I had worked with at other dealerships. The trust I built with Darius deeply influenced my decision to buy. Being that it was a long distance purchase, I never got to actual see or test drive the car, it was delivered to me after the purchase. We were so excited to see the car arrive only to be very disappointed when we turned the car on to find a check engine light on. In addition, I found that none of the entertainment package accessories (remote, headphones, etc) were in the car. I called Easterns and was told to bring my car to a nearby, local Infitniti dealership to have m issues addressed. Turned out to be a major repair, over $3k for the part and labor. On top of that, I found that there were several other issues with the car that were clearly never reviewed by Easterns before selling the car. To make matters worse, the battery died the next day leaving my wife stranded. I had to drive to meet her to jump start our new car 2 days after purchasing it and had to immediately install a new battery. Rather than just addressing these issues with Infiniti, Easters actually made me me have the car returned from Atlanta, GA back to Washington DC for them to review. That left me without a car for over 10 days, with no loaner. They actually made me pay for the missing entertainment package accessories they marketed with the car. All in all, I wish I knew what a hassle this car buying experience would be before I made the decision to trust Easterns. This was a complete cluster and I would warn anyone looking to buy from them to be careful. More

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