Craig Erickson | Page 14

Love our new VW Tiguan! Brad, the sales person, was great, and the dealership treated us great. The issue we have was with one of the sales managers, who said he could match any APR our lending institu great, and the dealership treated us great. The issue we have was with one of the sales managers, who said he could match any APR our lending institution offered. But when we got to signing paperwork several weeks later, a different sales manger hassled us and they couldn't match it. We were unable to contact our loan officer since it was Saturday, so we were going to return later in the week, after contacting our lender. The sales manager told us to sign it at your higher APR and then refinance it in a month or two. But when we were ready to leave, he did give us a slightly better APR rate than our lender. More

by LOWELLMARGO Verified Customer Verified Customer

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Brandon did a great job of helping me decide which VW was right for me. He was very throuough and knowledgeable at explaining the differences and benefits of each model. right for me. He was very throuough and knowledgeable at explaining the differences and benefits of each model. More

by EmilyP Verified Customer Verified Customer

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I have bought and leased at this dealership several times now, and it is because I have always had a good experience with my sales consultant, Steve. Low sales pressure, patience with all my questions, and g now, and it is because I have always had a good experience with my sales consultant, Steve. Low sales pressure, patience with all my questions, and good incentives. More

by Kyle Wiese Verified Customer Verified Customer

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Sales did a great job. After sales experience was brutal. Asking questions about services or how to schedule my routine maintenance seemed like a foreign concept. Love my car though. I do have something mino Asking questions about services or how to schedule my routine maintenance seemed like a foreign concept. Love my car though. I do have something minor (heated seats not working) and I notified the dealership and the ball is in my court to schedule a visit to fix!? How about offer to help me get it scheduled or connect me to the service department. I have talked with current and previous VW owners and the dealerships they have bought from have different experiences. Hmm. More

by RYANSULLIVAN173 Verified Customer Verified Customer

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Thank you the deal Was very nice to me Everyone was nice I really appreciate it I really appreciate it More

by WASHINGTONB903 Verified Customer Verified Customer

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Brian and the VW Luther team were great throughout the process of being a first time car buyer. I would highly recommend process of being a first time car buyer. I would highly recommend More

by JONHEIDERSCHEIT63 Verified Customer Verified Customer

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I worked with David Abramovich. He was very nice and efficient. His customer service skills are excellent. He made the process very smooth. I am very happy with the service. The manager was very nice as efficient. His customer service skills are excellent. He made the process very smooth. I am very happy with the service. The manager was very nice as well. I would definitely recommend Luther westside to friends and family. Thank you for your excellent service. More

by Tracy Mhizha Verified Customer Verified Customer

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Everyone was very helpful, went out of their way to make the deal work for me. the deal work for me. More

by JIGREELY Verified Customer Verified Customer

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David was wonderful and made the process quick and easy. The whole dealership was efficient at making sure I was happy and in a timely manner. The whole dealership was efficient at making sure I was happy and in a timely manner. More

by KATIE Verified Customer Verified Customer

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Great and professional salesmanship by David Lopez. Very efficient closing. Car was clean and ready with a full tank of gas. David went over all the necessary info about the car to get me on my way home. efficient closing. Car was clean and ready with a full tank of gas. David went over all the necessary info about the car to get me on my way home. More

by TLRICHER42 Verified Customer Verified Customer

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