Craig Fahr | Page 21

I would definitely recommend them to friends and family. Mark Haltzman was a pleasure to work with as he worked after hours making sure that I was satisfied and comfortable. He went over and above, and that Mark Haltzman was a pleasure to work with as he worked after hours making sure that I was satisfied and comfortable. He went over and above, and that made for a great experience! Head to Pellegrino Buick GMC you won’t be disappointed! Such a great team. More

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Quick, personable great guy to work with - give me information that was to my benefit not necessarily his information that was to my benefit not necessarily his More

by FC1 Verified Customer Verified Customer

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John Mancini was a very good salesman got a good price for my trade-in. Everything went smooth. for my trade-in. Everything went smooth. More

by CMPORTER2021 Verified Customer Verified Customer

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Great experience, as expected. Lou and Craig have assisted us with numerous new vehicle purchases over the last 25+ years. We have experienced consistent personal service and hon Lou and Craig have assisted us with numerous new vehicle purchases over the last 25+ years. We have experienced consistent personal service and honest, straight forward transactions. The team respects your time and makes the extra effort to ensure a great experience. More

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Worked with Mark H. and Craig------Good communication, returns phone calls promptly, pleasant to work with. and Craig------Good communication, returns phone calls promptly, pleasant to work with. More

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Everything went wonderful and easy getting our new car, the manager and Shawn were very helpful . When we seen Lou the next day, again very good and helpful. We love our new car Thank you R the manager and Shawn were very helpful . When we seen Lou the next day, again very good and helpful. We love our new car Thank you Rich and Paula DiNapoli More

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I was treated with the utmost respect. We were on a first name basis not this is what I can do for you. We were on a first name basis not this is what I can do for you. More

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I bought a car at the end of April. There were minor troubles during the sale involving paperwork and wiper that was hot glued to the back of the car that the dealership didn't notice. There were minor troubles during the sale involving paperwork and wiper that was hot glued to the back of the car that the dealership didn't notice. In July, it was discovered the car was missing a part. I called the dealership and told them they needed to replace this part and the service department didn't understand. I asked to be contacted by the manager and I was never called. I took the car to my mechanic and had the car repaired at my own expense. When I requested a reimbursement, I received a nonsense response seven days after the fact that they are not responsible for the missing part and therefore not responsible for the cost. When I responded that I would take my experience online, I was told that I am threatening and they would have refunded me, but since I said I would take my experience online to let people know what happened, they refused the reimbursement. I have tried to contact a person in charge over 15 times and they will not return a phone call at the Buick location but in their responses they claim I have never contacted them. Steve, the head of service, is the first person that will lie to you. He has written me three different responses on how to fix my car with three different scenarios and none of them actually fit what needed to be done , his response to this will be that I am lying, because I am fighting a war of words with a man of limited capabilities More

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We Love the service and honesty that you get from Lou. This was my 4th car that I have purchased from him and hopefully will get in one more before he retires. He goes above and beyond to get you into the This was my 4th car that I have purchased from him and hopefully will get in one more before he retires. He goes above and beyond to get you into the car that you want without all the hassle. More

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He went above and beyond to secure My new car. I appreciate everything he did. I appreciate everything he did. More

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