Craig Kelly

I have been a customer of Lexus of Henderson for almost 10 years, and their service department is second to none in professionalism and going the extra mile for excellence in service and caring for custome 10 years, and their service department is second to none in professionalism and going the extra mile for excellence in service and caring for customer satisfaction! More

by DAROSE3 Verified Customer Verified Customer

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Good service Thank You not much more to say but it’s always a good time 🦸‍♂️ always a good time 🦸‍♂️ More

by jimmy_highlandglass Verified Customer Verified Customer

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James is very professional as a service tech! Very good communication and very personable and very efficient Very good communication and very personable and very efficient More

by PARKER.MARLA56 Verified Customer Verified Customer

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Great overall experience with everything. Service was great both in parts and my advisor Stephen Thanks again Until next time Service was great both in parts and my advisor Stephen Thanks again Until next time More

by Georgecolazo Verified Customer Verified Customer

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Service was good but the loaner car was sadly unfortunately very dirty and smelled horrible. unfortunately very dirty and smelled horrible. More

by 7VMON7 Verified Customer Verified Customer

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Service was great and fast! Service coordinator was informative explained in detail the services being done on my car. Service coordinator was informative explained in detail the services being done on my car. More

by NIECYOFFICIAL Verified Customer Verified Customer

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The manager was up front what was wrong with the car. Very courteous thank you Very courteous thank you More

by dtracycowboy Verified Customer Verified Customer

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Very unhappy with Lexus of Henderson. We told service writer that the electric motor that engages the parking brake squeals when you put the transmission into park. This was on a Saturda We told service writer that the electric motor that engages the parking brake squeals when you put the transmission into park. This was on a Saturday. Was told that none of your staff could hear the noise. We brought the car back another day during the week and were told the same thing. We're 84 and our hearing is not the greatest, but we can hear the squealing every time we put the transmission into park loud and clear especially when we pull into our garage and stop. The noise is getting louder. Brought car over to our daughter and son-in-law and it made the same noise. Are you going to continue avoiding this until my warranty on the car has expired? Is this what kind of business people you are? Robert A. Jaques cc: Lexus, Plano, Texas More

by jbjaques Verified Customer Verified Customer

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Lexus is the very best. I have been using Lexus now for over 25 years. I have been using Lexus now for over 25 years. More

by biosonict Verified Customer Verified Customer

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Your service was excellent all the doubts have been answered and I am very satisfied with the service thank you so much answered and I am very satisfied with the service thank you so much More

by devram1 Verified Customer Verified Customer

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