Craig Martinez
Craig Martinez at Knight Claremont Chrysler Dodge Jeep Ram

Craig Martinez

Shop Manager

Knight Claremont Chrysler Dodge Jeep Ram

620 Auto Center Dr
Claremont, CA 91711

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3.9
9 Reviews
3.9

9 Reviews

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9 Reviews of Craig Martinez

October 13, 2026

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Employee Rating

Brand new 72k truck, with 6k miles and Dodge can't offer a good will repair for a cracked windshield, where the impact is barely a pin hole. POOR CUSTOMER EXPERIENCE More

by jed.steele
Recommend Dealer
No

Other Employees Tagged: Craig Martinez

Oct 14, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction matters to us. We would appreciate the opportunity to speak with you about your experience with our Service Department regarding the level of customer service you received. Please give us a call at your earliest convenience. Thank you, Knight Claremont CDJR Team (909) 729-4679

September 27, 2026

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Employee Rating

Craig and Nacho are excellent with customer service. Repairs are done quick and efficient with always keeping me up to date on work performed. More

by ELMONTEPD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nacho Mora

Sep 27, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts in customer service and repair updates. We appreciate your feedback about Knight Claremont Chrysler Dodge Jeep RAM.

June 27, 2026

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Service is always amazing. Service writer was outstanding explaining the service and all items on the invoice. More

by mikewagster
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 27, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for recognizing our service team at Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your feedback and are glad the explanations met your expectations.

June 11, 2026

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Employee Rating

Thank you for taking care of my vehicle. I appreciate a prompt fix and return More

by jeremygestl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to hear you were satisfied with the prompt service. Thank you for choosing Knight Claremont Chrysler Dodge Jeep RAM.

June 02, 2026

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The worst dealership I’ve ever been to and have bought over 100 cars. Your service mechanic said that my 2023 Chevy Corvette with 1000 miles on it had an oil leak. It was one drop on the oil drain plug no More

by Rob G
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jun 04, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Rob, Your feedback is very important to us. We would appreciate the chance to speak with you about your experience with our Service Team when bringing in your 2023 Chevrolet Corvette. Whenever you can, please give us a call so we may discuss this further. Thank you, Knight Claremont CDJR Team (909) 729-4679

June 01, 2026

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Employee Rating

Everyone was kind and quick Very smart with product knowledge and helpful They like to make people happy More

by Tyronele3
Recommend Dealer
Yes

Other Employees Tagged: Craig Martinez

Jun 01, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's product knowledge and helpfulness. We appreciate your feedback at Knight Claremont Chrysler Dodge Jeep RAM.

March 21, 2026

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Employee Rating

Service was great and quick. Great service department and tech mpi was very detailed. Ten out of ten More

by jonathanscothorn1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donovan Ricks , Ferjie Pajarito

March 08, 2026

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Employee Rating

I had a great experience with Knight Claremont Chrysler Dodge Jeep Ram. The team was professional, friendly, and kept me informed throughout the entire process. One thing that really stood out was the vide More

by chozzengirl
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Workmanship
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Service Communication
Recommend Dealer
Yes

February 27, 2026

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Employee Rating

When I got my jeep back the rubber part on the start button was ripped off. We asked for the manager but of course he wasn’t there. No one has called to update us on what’s going to happen. And no one k More

by tiffanyr07
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Recommend Dealer
No

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