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Start your review of Craig Miller.
Craig Miller
Craig Miller at Ricart Mazda
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Craig Miller

Internet Coordinator

Ricart Mazda

4255 S. Hamilton Road
Grovesport, OH 43125

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Craig has been with Ricart since 2003 and sells both Fords and Mazdas. He is a Ford Sync specialist. He also earned his master’s certification from Ford in sales. Craig is a Portsmouth, Ohio native. Responsibilities also include the following brands: Ricart Ford, Ricart Mazda, Ricart Kia, Ricart Nissan, Ricart Mitsubishi, Ricart Hyundai and the Ricart Used Car Factory

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1 Review of Craig Miller

May 24, 2014

Dealership Rating

"HORRIBLE Experience!!!!"

- jenrn2007

Did not want to not give the name of my "product specialist" because I truly believe his hands were tied....felt so sorry for him. We walked in, thinking this would be our dealer of choice. They had the exact car we were interested in, test drove it and was ready to purchase that very day. Our "product specialist" had our trade looked at in just a few minutes and returned with an offer that was HALF of the car's value! His sales manager supposedly had the car evaluated again and raised the offer minimally then proceeded to say that the carfax check revealed that the car had been badly damaged x 2! WRONG!! I was so insulted by the "offer" and unwillingness to deal that we walked out of the showroom, drove over to Morse Rd. to see if Germain had the same car....and they did. They offered a fair trade in value for the luxury car we were trading as well as a fair price on the Mazda I wanted, worked up a deal (after closing hours) and sent me home with the car that night! Oh, and by the way, THEIR carfax report did not say a word about a disabling accident! Odd??!! It appears that Ricart's philosophy is to gouge their customers. Apparently a smaller profit is not enough for them to bother with. Do Not buy here! My recommendation? Test drive or window shop at Ricart, but make your purchase elsewhere!

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Jun 10, 2014

Ricart Mazda responded

As a DealerRater dealer, and as has always been our practice, Ricart Ford tries to make every visit with us pleasant, fun, and informative. In order to provide our customers with the best possible information for making their vehicle decisions, we rely on a number of third party tools which are well trusted in the industry, like CarFax. The quality of the information given by CarFax has long been established, and provides vehicle data from the current owner of a vehicle through all of its previous owners. If a vehicle report tells us the original owner of the vehicle was involved in an accident with another vehicle which caused “functional damage”, we must assume its accuracy. A second accident, just over 3 years and two owners later, while not as serious, also raises concerns for us, as we strive to make sure a vehicle we accept in trade, is one we can stand fully and unflinchingly behind when we offer it for sale to another consumer. We are sorry we were not able to convey clearly to you the vehicle information, and our concerns raised by the report, and are more than willing to show you the CarFax report, and the multiple accidents it contains, if you would like to stop by sometime in the future. On a bright note, we are glad you found a replacement for your trade-in, and hope you have many great years on the road with it!

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