Raia is just a fabulous person to work with.
She knew who I was and gave me the info I needed.
Her service, knowledge and personality are an asset to your service department for Volvo. They did
She knew who I was and gave me the info I needed.
Her service, knowledge and personality are an asset to your service department for Volvo. They did a good job. Thank you.
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by Martha
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Raia Handy
Jan 25, 2026 -
Jaffarian Volvo responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo.
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
$50 to rotate tires is absurd.
If the vehicle is on a lift this does not take 15 minutes which equates to the crazy $200/hour posted labor charge.
If the vehicle is on a lift this does not take 15 minutes which equates to the crazy $200/hour posted labor charge.
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by andrew.coady
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Jaffarian Volvo responded
Thank you for bringing this to our attention, Andrew, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Alfonso Romano General Sales Manager/ aromano@jaffarian.com
Jan 24, 2026 -
Jaffarian Volvo responded
Thank you for bringing this to our attention, Andrew, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Alfonso Romano General Sales Manager/ aromano@jaffarian.com
Great experience!
No pressure. Very informative and I really enjoyed the experience. Knowledgeable, friendly, client focused
No pressure. Very informative and I really enjoyed the experience. Knowledgeable, friendly, client focused
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by jngoodman
Verified Customer
Verified Customer
Other Employees Tagged:
Craig Rogers
Jan 14, 2026 -
Jaffarian Volvo responded
Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
Over the years I have had nothing but a great experiance
at Jaffarian. From Sales to Service, it has always been a pleasure working and puchasing from Jaffarian.
at Jaffarian. From Sales to Service, it has always been a pleasure working and puchasing from Jaffarian.
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by gmalfatti
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gavin and Scott from Finance
Jan 08, 2026 -
Jaffarian Volvo responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo!
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
Craig heard and understood the task that needed to be
done, worked to ensure it was completed quickly, and double-checked that the work was done correctly.
done, worked to ensure it was completed quickly, and double-checked that the work was done correctly.
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by mvroxky40
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
Jaffarian Volvo responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo.
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
Failed to replace the filter gasket during a routine oil
change which led to a steady oil requiring a return trip to get it corrected and a large oil spot in the driveway. More importantly, had to take time
change which led to a steady oil requiring a return trip to get it corrected and a large oil spot in the driveway. More importantly, had to take time off of from work for the go back.
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by SMACDONALD0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Hannahin
Dec 31, 2025 -
Jaffarian Volvo responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Alfonso Romano General Sales Manager/ aromano@jaffarian.com
Dec 31, 2025 -
Jaffarian Volvo responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Alfonso Romano General Sales Manager/ aromano@jaffarian.com
good experience Franco and others were excellent.
good experience Franco and others were excellent. thanks.
good experience Franco and others were excellent. thanks.
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by jbaratt
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Hannahin
Dec 24, 2025 -
Jaffarian Volvo responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
Excellent service at Toyota Jaffarian
From the very
beginning, I received friendly, professional, and clear service. The staff was patient, respectful, and always willing to answer all my questions. I
beginning, I received friendly, professional, and clear service. The staff was patient, respectful, and always willing to answer all my questions. I felt well guided throughout the entire process, and the service was fast and efficient. I definitely recommend this dealership for their excellent customer service and commitment to customer satisfaction.
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by Charsbrito12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
CHRISTOPHER ORTEGA
Dec 19, 2025 -
Jaffarian Volvo responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo.
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
The team that works there is awesome and very helpful.
Thank you for everything you do.
Thank you for everything you do.
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by wejacklori
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Hannahin
Jan 08, 2026 -
Jaffarian Volvo responded
Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon!
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
Rob HANNAFIN the service manager is fantastic.
Very attentive to service requests.
I use Jaffarian Volvo service because of him!
Very attentive to service requests.
I use Jaffarian Volvo service because of him!
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by marklcarroll
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Hannahin
Nov 30, 2025 -
Jaffarian Volvo responded
Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com
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