Craig Sabarese | Page 5

I called these guys five days straight and asked for additional pictures on a Jeep Grand Cherokee that they were selling. 10 days later I still have received no pictures. I'm serious buyer and they woul additional pictures on a Jeep Grand Cherokee that they were selling. 10 days later I still have received no pictures. I'm serious buyer and they would not help me out. Most of the time they wouldn't even call me back. I was willing to drive 5 hours to buy this car. But obviously I cannot do that if I don't have additional pictures. Not only that, they raised the price two grand after I showed some interest in it. This place is slimy as xxxx. I realize the car market is insane right now, but xxxx put in a little bit of effort for those customers that do not live in your city. It's clear to me that they do not have to put in the effort to sell this car so they're not going to. Lazy lazy lazy. Not to mention the $2,000 refurbishing fee and an additional $1,000 of mystery dealership fees. All of these not listed on the online car listing of course. Look out for these clowns. More

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Bought my Jeep in Northern FL where the new vehicle prices are much cheaper but brought it here close to my house for service for the last 6 years. Express service (oil change, tire rotation, replace i prices are much cheaper but brought it here close to my house for service for the last 6 years. Express service (oil change, tire rotation, replace in stock bolt on Mopar parts) is fast (same day). Staff are great and quality of work are not a problem but the limited capacity to deliver timely service is a huge problem. For any non - express either on or off warranty service the dealership can’t handle the volume of service they take in. In the past when I had major service and they gave me a free loaner for a week I didn’t notice the time but they don’t do that anymore so you’ll be without a vehicle for a week or more now if you bring your vehicle here. The staff is patient and honest and will tell you they can’t even look at the vehicle to diagnose the issue for a week because they are so busy. It’s hard to get them to answer a call because they are so busy so you need to go in person to get an update on service progress. But when you drop the car off there will be a salesperson calling you for a cold sales call to try to get you to trade in and buy a new vehicle. The customers and staff deserve much better from the Dealership’s management and owner. The owner should be smart enough to realize there is so much more money in automotive service and building a reputation than quick sales and invest in the long term growth of the business. I’ll never go back there for service. There are many other places in SoFlo that can turn a vehicle over quicker. More

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They will not honor the flyers they send you the mail concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed to the flyer which Joey Accardi represented an additional $4k for President's day which would more than cover the gap - no go! suddenly all the other rebates and offers were off the table. Its a ploy to keep you in and a waste of time. Buy out of state and avoid all the insane fees they try to take on e.g. dealership fee, nitrogen gas, protective film, etc. More

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Very happy with the service from sales person Richard Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car More

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Never dealing with this place again!! They been holding my money Hostage for a year now. I spent thousands of dollars in parts here. I returned the parts, went to the manager got a approved. The cashier de my money Hostage for a year now. I spent thousands of dollars in parts here. I returned the parts, went to the manager got a approved. The cashier desk refuses to give me my money!! I called Joe many times. He never gets back to me. Now I spend my money at other dealerships. Great job at losing my business. Will never do business here again! Stay away! D More

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Joey Accardi is the worse stealership ever. My widow mother's car was stolen and we needed to cancel the extended warranty. After three days of phone call run around from the sales people, I finally got mother's car was stolen and we needed to cancel the extended warranty. After three days of phone call run around from the sales people, I finally got through to Marc in the finance office who sent me a cancel form that he would sent to the extended warranty company. Explaining it would take approx. 3 months. After 6 months I called the extended warrant company who stated they NEVER received the cancel form from .Joey Accardi. What a bunch of thieves!!! More

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BUYERS BEWARE!!!This dealership is just downright BUYERS BEWARE!!! This dealership is just downright awful! Unfortunately we were victims of fraud with Joey Accardi during this pandemic. They change BUYERS BEWARE!!! This dealership is just downright awful! Unfortunately we were victims of fraud with Joey Accardi during this pandemic. They changed the vehicle purchase and made it $2000 more than listed and promised, pressured us into signing the contract, and sold us a bad vehicle. When we told them we didn't want to make a deal, we were intimidated and were pressured into signing when we knew in our hearts, something was wrong. Unfortunately after hours of being in the dealership we were not in the right mind after all the mental coercion they caused us. We have contacted the fraud department and will be making this a civil matter. It will cost us $600 to fix our brakes and rotors. Buyers, you have options!!!!!!!! Don't make a first payment and fraudulent dealerships have to buy the car back causing them a loss. It will hurt your credit but you can dispute it. Also, you are able to have protestors EVERY single holiday making buyers aware of the bad business deal they will get. You just cannot have them on their property. ;) Justice can be served friends. More

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Ivan was very professional 5 stars customer service. Walked in today just to browse and left with the truck I was lokking for. Highly recommend service. Walked in today just to browse and left with the truck I was lokking for. Highly recommend More

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Great service I love my new Jeep Cherokee Clean Great service I love my new Jeep Cherokee Clean sanitized facility Good deals on cars I would recommend to everyone to buy a car there Great service I love my new Jeep Cherokee Clean sanitized facility Good deals on cars I would recommend to everyone to buy a car there More

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Everyone was great at this dealership! They had exactly what I wanted and were very detailed in showing me all of the features and how everything works including showing me how to remove the windows, top, what I wanted and were very detailed in showing me all of the features and how everything works including showing me how to remove the windows, top, etc. More

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