9 Reviews of Craig Walker
July 18, 2022
Craig Walker a member of the most important department at Mercedes -Benz of Oklahoma City, the parts departments. I would like to say thank you for your excellent customer service skills, kindness, patience Mercedes -Benz of Oklahoma City, the parts departments. I would like to say thank you for your excellent customer service skills, kindness, patience and concerned for others. I appreciated and enjoyed working with you in solving a very important problem for me and my family so timely. I had look in a lot of places for the key I needed, and your generosity, helped me solve the problem. Keep up the great work, for strangers like me. We are now great friends. Thank you again M. Cornelius More
November 20, 2021
I recently purchased a lightly used 2004 CLK 55 AMG convertible. Wanting to make sure it’s all original equipment, I went to the retail parts department and ordered several items. Craig, Tim and Garret convertible. Wanting to make sure it’s all original equipment, I went to the retail parts department and ordered several items. Craig, Tim and Garrett treated me like their only customer! These are knowledgeable people who really try to please. I’ll be referring these guys to any Mercedes owners wanting fast, professional and personal service in any area of parts requirements. More
Other Employees Tagged: Tim Back
December 22, 2020
Jeremy is very professional, knowledgeable, and does not pressure the car buyer. My wife and I have purchased numerous cars over the years and Jeremy is the best and most courteous salesman we have ever dea pressure the car buyer. My wife and I have purchased numerous cars over the years and Jeremy is the best and most courteous salesman we have ever dealt with on a car purchase. Jeremy goes the extra mile for his customer during and after the sale. This dealership is excellent and highly recommended. More
Other Employees Tagged: Brooke Eixenberger, Jeremy Williams , Edward Sams
September 19, 2020
Mercedes-Benz of Oklahoma City’s Service Department is by far one of the most professional class act service department’s that I have dealt with! I recently had my Airstream Interstate Van serviced here and far one of the most professional class act service department’s that I have dealt with! I recently had my Airstream Interstate Van serviced here and they did an absolute wonderful job. Marlena Steffens was my Sprinter Service Advisor and she was fantastic with her professional handling of overseeing the repairs on my van. Ms. Steffens was very thorough in communicating to me exactly what needed to be done, what was being done and the time it would take to complete. Marlena Steffens is definitely an asset to Mercedes-Benz of Oklahoma City, as she is Excellent with customer communications and satisfaction! Craig Walker and Paul were also two very exceptional people to work with at this service department. More
Other Employees Tagged: Marlenea Steffens , Paul - mechanic
January 06, 2019
Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Every person is highly trained, attentive and helpful! Highly recommend! More
Other Employees Tagged: Debra Osborne, Frank Charles, George Nicholson, Bill Paden, Quentin Lackey , Ron Clements, Amie Price, Marlenea (with Sprinter Van service) that’s why I shopped with MB OKC!
February 10, 2018
outstanding buying experience & superior parts and service, Scott, John Paul, and the rest of the service and parts teams have welcomed the opportunity to be of assistance to me, and to take over opportunity to Scott, John Paul, and the rest of the service and parts teams have welcomed the opportunity to be of assistance to me, and to take over opportunity to make it clear to me they want me to enjoy the beautiful ML 350 i have bought recently from you dealership. i can't thank Scott, and John Paul enough for the time and effort they extended to solve my recent APPS issue to my satisfaction. not only did the solve my problem my problem, one that was apparently not lovable by MBRACE technical support, they did with a warm welcome, and a very friendly hand shake, that communicated to me they were more then happy to take on my issue, and solve the problem to my satisfaction. and they did. I love my car, and am greatly appreciative of the great people who have been a part of my experience with the OKC Mercedes-Benz dealership in ever associated depertment More
Other Employees Tagged: Todd Bondy , Don Beam, Daniel Clingman, Scott Dounn, Edward Sams
April 27, 2017
Great service and support. Always consistent This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a current vehicle, I am always pleased with the results. They make going to a dealership fun. More
Other Employees Tagged: Tray Martin, Todd Bondy, Tim Allred, Cynthia McCoy, Debra Osborne, Ron White, Jeff Trebbien, Lance McHenry, Bryon Hudgins, George Nicholson, Marlenea Steffens, Jeremy Williams , Randy Bednar, Scott Dounn, Raeanne Johnson, Kale Khalili, Krisanne Klein, Rob Lackey, Dave Nichols, Kristina Parsons, Brent Yates
February 12, 2015
Just great all the way around I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since da I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since day one and has gone over and above to help me with any issue I have. He is very thorough and informative and willing to go the extra mile to help you make the best decisions when servicing your vehicle. I appreciate him always greeting me when I pull up and taking care of whatever my issue may be. And lastly its mostly general maintenance and car detailing as my car never breaks down or has issues. What can you say...its a Benz. More
Other Employees Tagged: Tray Martin, Tim Allred, Debra Osborne, Ron White , John Adickas, Randy Bednar, Josh Collins, Ben Marler, Dave Nichols