Crystal Cheney | Page 4

Great price and great customer service. I would recommend Friendly to anyone in the market for a Kia. Well worth the drive from Lakewood Ranch. recommend Friendly to anyone in the market for a Kia. Well worth the drive from Lakewood Ranch. More

by rw.regal Verified Customer Verified Customer

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This is my 3rd car purchased at Friendly Kia. I have dealt with 5+ members and all have been very professional. I highly recommend this dealership. dealt with 5+ members and all have been very professional. I highly recommend this dealership. More

by melissaloi Verified Customer Verified Customer

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This is the third car we have bought from Friendly. We have always had good experiences . When we’re in the market again we will probably shop with friendly. have always had good experiences . When we’re in the market again we will probably shop with friendly. More

by wburnham58 Verified Customer Verified Customer

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Our salesman John did a nice job. He met us in the parking lot and held our hand through the process. The sales MGR? Came up with the various pricing within a reasonable time. That whole process grind parking lot and held our hand through the process. The sales MGR? Came up with the various pricing within a reasonable time. That whole process grinds me. We have purchased, let’s say 30 cars in our life. Only once when we knew the salesperson and the owner did we get a great experience. All the junk that happens once you pick the car and agree to the price is just a bunch of crap. Yes, I know you want my check to clear, but I asked what you needed before we arrived. Then the paperwork. They gave us the impression would be sent overnight that day, so how come that did not happen? Please read, “Custmers for Life “ if you want real customers loyalty. Very disappointed that you did not go the extra mile for us. More

by clay.kate Verified Customer Verified Customer

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This is my fourth time buying a vehicle from Friendly Kia. As a returning customer, they provided awesome customer service and had a great buying experience. Kia. As a returning customer, they provided awesome customer service and had a great buying experience. More

by David-D Verified Customer Verified Customer

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From the first email, to phone calls to approval to delivery, it has been an EXCELLENT and professional experience we ever had buying a car! delivery, it has been an EXCELLENT and professional experience we ever had buying a car! More

by stevencstaltare Verified Customer Verified Customer

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Awesome dealership. Super friendly, straight forward and honest, which made the whole purchase process of my new Kia telluride very easy and simple. Thank you honest, which made the whole purchase process of my new Kia telluride very easy and simple. Thank you More

by alaa.aqil.90 Verified Customer Verified Customer

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friendly, timely, punctual, hospitable, professional, people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay fo people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay for services not ready to be rendered yet before talking to them first. More

by kimberly.harper076 Verified Customer Verified Customer

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I haven't purchased a new car in eight years, and it's always been exhausting thinking about when that time would come again. Previous experiences were dealing with sales departments who didn't know as mu always been exhausting thinking about when that time would come again. Previous experiences were dealing with sales departments who didn't know as much about the car than I did, and dealing with processes that took from, what always felt like, morning to evening. Mr Khalil and Mr. Walsh, along with their Kia Team, changed that experience completely. From our initial elbow bump (COVID-19 safety protocols) to a deal finalizing fist bump, the process was transparent, smooth, and quick! As cliche as it may sound, they live by their name, FriendlyKIA. I purchased a 2021 Telluride SX that has so many features and Mr. Khalil took the time to explain and demonstrate (to great detail) each feature. Mr. Walsh processed the paperwork and detailed out all the warranties, answering all questions regarding what was covered and how each warranty program worked (i.e. ACS Plat Plus and Extended). This team is easily one of the best I've had the pleasure dealing with, and if you are looking for a Kia with a team who cares, look no further than FriendlyKIA. I would like to also add that Crystal was extremely responsive and helpful in providing sales pricing details prior to arriving. Just a stellar team all together! Thanks for taking the time to read this and I hope (I know) you will have the same experience! More

by Lock1482 Verified Customer Verified Customer

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Very pleasant to deal with everyone involved in our transaction. Not aggressive with us in sales & really worked to create a deal that would have us purchase with this dealership. We are very pleased w transaction. Not aggressive with us in sales & really worked to create a deal that would have us purchase with this dealership. We are very pleased with our experience and our new Kia.Thank you. More

by esshobbs46 Verified Customer Verified Customer

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