Crystal Garcia

I had an issue with the check engine light on my 2025 Chevrolet Trax upon bringing my vehicle to Jones Chevrolet dealership. The service provider was great and she helped me with my issue. The part was o Chevrolet Trax upon bringing my vehicle to Jones Chevrolet dealership. The service provider was great and she helped me with my issue. The part was ordered and arrived about a week later. I then brought my vehicle back to the dealership and they fixed the issue installed the new part quickly. They are very professional and kind. More

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Some of the people are nice enough but I have had nothing but trouble with this vehicle ever since I bought it. It has been in the shop almost as much as it has been out. It is a 2018 Buick Encore in my opin but trouble with this vehicle ever since I bought it. It has been in the shop almost as much as it has been out. It is a 2018 Buick Encore in my opinion it shouldn't be having all the issues it has had. I would like to say Crystal has been very pleasant to deal with. Thank you Daniel for finally getting the ball rolling. More

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Good Service and get you in and out. I never had any issues with them. I never had any issues with them. More

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Friendly smooth order entry, On time service department, and customer service excellent selection of vehicles and customer service excellent selection of vehicles More

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When i purchased my 2021 F150 I bought a bumper to bumper warranty.. I took my truck in for some warranty work and was given a quote of over $4000 to fix some LED lights not working in my headlights. So they warranty.. I took my truck in for some warranty work and was given a quote of over $4000 to fix some LED lights not working in my headlights. So they did not sell me a bumper to bumper warranty…. I will never buy another vehicle from this dealership they sold me a lie…. Please watch what they say and sell you the only reason I gave them a 1 star is I couldn’t give a lower rating More

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They are very respectful and courteous. They keep me well informed about any maintenance needs that are coming up. They keep me well informed about any maintenance needs that are coming up. More

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Very professional and gets the job done everytime. And very polite and coutious. Thank you. And very polite and coutious. Thank you. More

by futrell.ronald Verified Customer Verified Customer

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I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. any time i need service. Ms. Crystal is always very helpful. More

by terry416 Verified Customer Verified Customer

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Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 . When in customer service , these ywo are necessary for a successful service 😊 More

by joskiegilbert Verified Customer Verified Customer

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Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up . The finance department just lies to you and covers things up More

by DAKOTA22S Verified Customer Verified Customer

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