Crystal Garcia

Jones associates serviced vechical quick, Also was very nice about my concerns on my 2019 silverado truck i perchased at jones last year. great job ''' nice about my concerns on my 2019 silverado truck i perchased at jones last year. great job ''' More

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I called about my electronics went haywire and I had no brakes on June 17, I was told it would be August 3 before they could check it out. Is this the reward winning service department they brag about? I c brakes on June 17, I was told it would be August 3 before they could check it out. Is this the reward winning service department they brag about? I called my salesman between 8-9 and was told he would talk to his manager and call me back at 9, I never heard back from him even after texting him at 10 and 11:30. I called thePublic relations Director and after 3 calls from her I got it will be Aug 3 but you can bring you truck and leave it and if we get an opening before we will look at it. So I called Sierra and told them They said bring it in the next day, well I wasnt driving it with no brakes so they helped me get roadside assistance to tow it in for me. It took a few days for them to find the problem and they also on their own fixed some recalls on the truck. Kuddos to them. More

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Jones Chevrolet consistently provides excellent service for my vehicles. The service department is courteous and professional. I drive past other dealers to use Jones Chevrolet. for my vehicles. The service department is courteous and professional. I drive past other dealers to use Jones Chevrolet. More

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I had an issue with the check engine light on my 2025 Chevrolet Trax upon bringing my vehicle to Jones Chevrolet dealership. The service provider was great and she helped me with my issue. The part was o Chevrolet Trax upon bringing my vehicle to Jones Chevrolet dealership. The service provider was great and she helped me with my issue. The part was ordered and arrived about a week later. I then brought my vehicle back to the dealership and they fixed the issue installed the new part quickly. They are very professional and kind. More

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Some of the people are nice enough but I have had nothing but trouble with this vehicle ever since I bought it. It has been in the shop almost as much as it has been out. It is a 2018 Buick Encore in my opin but trouble with this vehicle ever since I bought it. It has been in the shop almost as much as it has been out. It is a 2018 Buick Encore in my opinion it shouldn't be having all the issues it has had. I would like to say Crystal has been very pleasant to deal with. Thank you Daniel for finally getting the ball rolling. More

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Good Service and get you in and out. I never had any issues with them. I never had any issues with them. More

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Friendly smooth order entry, On time service department, and customer service excellent selection of vehicles and customer service excellent selection of vehicles More

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When i purchased my 2021 F150 I bought a bumper to bumper warranty.. I took my truck in for some warranty work and was given a quote of over $4000 to fix some LED lights not working in my headlights. So they warranty.. I took my truck in for some warranty work and was given a quote of over $4000 to fix some LED lights not working in my headlights. So they did not sell me a bumper to bumper warranty…. I will never buy another vehicle from this dealership they sold me a lie…. Please watch what they say and sell you the only reason I gave them a 1 star is I couldn’t give a lower rating More

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They are very respectful and courteous. They keep me well informed about any maintenance needs that are coming up. They keep me well informed about any maintenance needs that are coming up. More

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Very professional and gets the job done everytime. And very polite and coutious. Thank you. And very polite and coutious. Thank you. More

by futrell.ronald Verified Customer Verified Customer

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