Crystal Orantez

Crystal has been my service advisor for years. She's awesome! Great communication and service. I know my MINI is in good hands whenever I leave it with her. By far the best service center that She's awesome! Great communication and service. I know my MINI is in good hands whenever I leave it with her. By far the best service center that I've ever had. I wish you guys still sold MINIs though! More

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Seeing the jeep online and driving over on a sunday you learn were closed made for a very long 24 hours. But on arriving i met with Mr Norzagaray and "normally expecting a text book used car salesman" i wa learn were closed made for a very long 24 hours. But on arriving i met with Mr Norzagaray and "normally expecting a text book used car salesman" i was thrown of guard by he and his manager i believe Ethan was his name. Totally different experience then i ever had. It was after work too which added to my stress being tired. But the goal was my gladiator. Man i tell you after 10 min i was comfortable and enjoying my time at the dealership. The only thing that could make things better was driving away with my dream truck/jeep. Every was quick and very little paperwork. That just made things less stressful for some reason. I told Mr Norzagaray my goals as far as my down payment and my monthly payments. For the very first time in buying vehicles this was the first time i bought something the way i imagined it to be. No beat downs, i dint leave wondering if i made a mistake. No second guessing just a proud drive home thanks to Mr Norzagaray and i know there are alot of people supporting him which made this happen. Even a service person that washed my jeep thanked me. Im telling anyone that comments on my jeep about my experience. I truly hope this brings blessings your way. You all deserve it and did a great job. Buy the way the Jeep is running wonderfully i love it! More

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We received great customer service from Jesus. He made sure to answer all of our questions and went over everything slowly and to our satisfaction. I would highly recommend this dealership to any He made sure to answer all of our questions and went over everything slowly and to our satisfaction. I would highly recommend this dealership to anyone looking for a vehicle. More

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such a great service writer would love to. do all my bussness with her a real assit to to royal do all my bussness with her a real assit to to royal More

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Ashton is awesome, as are all the folks at Royal Pre-Owned Super Center. Ashton was extremely knowledgeable and helpful getting the deal done. No hard pressure sales pitches, listened to my needs, a Pre-Owned Super Center. Ashton was extremely knowledgeable and helpful getting the deal done. No hard pressure sales pitches, listened to my needs, and made the entire purchase a very pleasant experience. More

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Crystal went above and beyond. She was pleasant and very helpful. She was having to deal with our warranty insurance and was very patient. We will be returning for any service needed. Thanks again Crystal helpful. She was having to deal with our warranty insurance and was very patient. We will be returning for any service needed. Thanks again Crystal. The Bruns’ More

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Simone was our sales person. Her excellent communication skills were invaluable as my wife and I navigated our 2nd MINI purchase. Simone introduced us to other fine folks there, Matt, Antonio, Ryan and Bria skills were invaluable as my wife and I navigated our 2nd MINI purchase. Simone introduced us to other fine folks there, Matt, Antonio, Ryan and Briana in service. Crystal assisted additionally with our preowned Clubman. I would not hesitate to recommend MINI of Tucson. We`ve gotten numerous compliments on our MINIs. We plan on getting all our service done at MINI of Tucson. More

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I've been using MINI of Tucson for a few months now and find that their Service and Sales Departments are FANTASTIC! They really do work in your favor whether if it's for service work or purchasing a new v find that their Service and Sales Departments are FANTASTIC! They really do work in your favor whether if it's for service work or purchasing a new vehicle. Will continue to take my business to them. Thank you Crystal, Sam, and Ashton for your wonderful customer service, especially from this past week. More

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