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Start your review of Crystal Rivera.
Crystal Rivera
Crystal  Rivera at Fuccillo Autoplex of Nelliston
Refer Me
5.0

Crystal Rivera

Consumer Relations Specialist

Fuccillo Autoplex of Nelliston

6480 NY-5
Nelliston, NY 13410

Contact Me

Dealership Experience

2 yrs, 4 mos

Languages Spoken

Spanish Spanish

6 Reviews of Crystal Rivera

April 29, 2021

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Employee Rating

"We were well please and the sale men were very good to me..."

- Siddykitten Verified Customer

We were well please and the sale men were very good to me and my mom. We never had any trouble having are question answered. Mom really like the car. You gave us a great deal. thank you again for helping us.

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Recommend Dealer
Yes

April 01, 2021

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"Outstanding service all around Everyone was very..."

- Vdimaggio14 Verified Customer

Outstanding service all around Everyone was very professional and friendly I couldn’t ask for a better place to purchase a car at Five star all around

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Recommend Dealer
Yes

March 30, 2021

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"As always the staff at Fuccillo are amazing! Very helpful..."

- Jimieckert Verified Customer

As always the staff at Fuccillo are amazing! Very helpful and informative, not to mention patient. This is my 2nd vehicle from Nelliston Ford and I’ll most definitely return when the time comes.

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Recommend Dealer
Yes

March 26, 2021

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"I loved it, i loved how he helped us find this car thats..."

- Charlie Benjamin Verified Customer

I loved it, i loved how he helped us find this car thats in our budget and the car that picked for us. Its perfect!

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Recommend Dealer
Yes

Other Employees Tagged: Mike Smith

March 15, 2021

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"Cause they lied to me about my referral bonus I brought 2..."

- timothy.dingman34 Verified Customer

Cause they lied to me about my referral bonus I brought 2 people and never received my money for them that's bad business for the customers. You shouldn't say something to a customer if you can't stick with it.

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Recommend Dealer
Yes

Other Employees Tagged: Dominick Reisen

February 16, 2021

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"Mike Smith was awesome to work with. Very thorough,..."

- Bernadette Nagle Verified Customer

Mike Smith was awesome to work with. Very thorough, helpful, went above and beyond with his amazing service. I love my new EcoSport and w leasing. I did receive a letter in the mail from Fuccillo's 1 day after driving away with my new vehicle. Mike had been in touch with me for over a week so the General Manager could have held up the letter. It in my eyes was was undermining Mike's efforts. It offered more $ then what I received, a $10 Target Gift card for attending the promotion along w a# for a chance to win $5000 cash again the letter was received on 2/13 for an EcoSport promotion on 2/13 after I drove away on 2/14 w my new leased EcoSport. I could see if everything happened on a moment's notice, but again I had been communicating w Mike for just over a week. The General Manager should be more in tune with his Reps I'mbsure he had to have been involved w my lease and vehicle at some point...very un-professional. Mike Smith top notch Rep you should promote Mike and hire more people like him. Especially when you're management/leaders seem complacent and out of touch. I'd give Rich Artigiani a minus Star - ⭐ if I could. I was pissed when I opened my mail on 2/13.

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Yes

Other Employees Tagged: Mike Smith "A Rock Star" ????? on everything except price I was given because I'm pretty sure that was designated by the G.M.

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