Crystal Garcia
Crystal Garcia at Jones Chevrolet Humboldt

Crystal Garcia

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.6
100 Reviews
4.6

100 Reviews

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100 Reviews of Crystal Garcia

February 12, 2026

Dealership Rating
Employee Rating

Some of the people are nice enough but I have had nothing but trouble with this vehicle ever since I bought it. It has been in the shop almost as much as it has been out. It is a 2018 Buick Encore in my opin More

by RUSSELL5608
Service Time
Recommend Dealer
No

Other Employees Tagged: Daniel service manager. Don't remember his last name.

Feb 15, 2026

Jones Chevrolet Humboldt responded

Thank you for this feedback, Russell. We're very sorry to see that you didn't have the best experience with your vehicle. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 15, 2026

RUSSELL5608 responded

Catherine Russell 120 Stanford Drive Jackson, TN 38301 731-616-0295

January 14, 2026

Dealership Rating
Employee Rating

Good Service and get you in and out. I never had any issues with them. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Jones Chevrolet Humboldt responded

Thanks, Bonnie, for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon!

December 26, 2025

Dealership Rating
Employee Rating

Friendly smooth order entry, On time service department, and customer service excellent selection of vehicles More

by ddeming1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Cliff Nathaniel , Janya Roberson

November 18, 2025

Dealership Rating
Employee Rating

When i purchased my 2021 F150 I bought a bumper to bumper warranty.. I took my truck in for some warranty work and was given a quote of over $4000 to fix some LED lights not working in my headlights. So they More

by doyne.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nino Ianni , Michael Armour, Jessie Castleman

August 28, 2025

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Employee Rating

They are very respectful and courteous. They keep me well informed about any maintenance needs that are coming up. More

by caringtonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janya Roberson, Jeremy Sanford

May 05, 2025

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Employee Rating

Very professional and gets the job done everytime. And very polite and coutious. Thank you. More

by futrell.ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janya Roberson, Jeremy Sanford

May 05, 2025

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

April 13, 2025

Dealership Rating
Employee Rating

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. More

by terry416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janya Roberson, Jeremy Sanford

Apr 14, 2025

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

March 07, 2025

Dealership Rating
Employee Rating

Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 More

by joskiegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janya Roberson

Mar 07, 2025

Jones Chevrolet Humboldt responded

We are very happy to hear Crystal, Janya, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

February 23, 2025

Dealership Rating
Employee Rating

Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up More

by DAKOTA22S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Janya Roberson

Feb 24, 2025

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

Feb 24, 2025

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

January 22, 2025

Dealership Rating
Employee Rating

Fast, friendly and pay attention to any abnormalities… I love this place.. highly recommend… will return again More

by MOSLEYMARSHAUNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Jeremy Sanford

Jan 23, 2025

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

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