Curtis Jones

Service advisor Curtis Jones is always very helpful and pays attention to detail. He keeps you informed of the status of your vehicle while you wait. pays attention to detail. He keeps you informed of the status of your vehicle while you wait. More

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This dealership is always quick and efficient with their service department. They communicate well and set reasonable expectations about pricing and timing. Highly recommend for oil changes and any required service department. They communicate well and set reasonable expectations about pricing and timing. Highly recommend for oil changes and any required maintenance. More

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CURTIS JONES was my delightful service advisor. Mr. JONES was professional, knowledgeable, courteous & polite. This was my first visit to this Toyota dealer, IMPERIAL. First impressions are lasting Mr. JONES was professional, knowledgeable, courteous & polite. This was my first visit to this Toyota dealer, IMPERIAL. First impressions are lasting impressions. The time that Mr. CURTIS JONES invested in me is an investment in the Imperial Toyota dealership. Mr. JONES made me feel as if every question that I had was the most important question he has ever heard. He carefully listened to my questions, then answered them to my complete satisfaction. This is the way a customer wants to be treated and should be treated. CURTIS JONES nose exactly how to treat a customer and I could not have been more impressed. More

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The services i received from the service personnel, Curis Jones was excellent. It was so fast and extremely nice person. Took his time to explain everything to me. I got a rental at a very fast time. He was Jones was excellent. It was so fast and extremely nice person. Took his time to explain everything to me. I got a rental at a very fast time. He was so excellent and perfect. I will recommend him to anyone. I come all the way from boston to service my car there due to the excellent services i receive. Thank you Curtis. More

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Just had a very pleasant experience getting my car serviced at Imperial Toyota. Curtis was my service advisor and was wonderful to work with. He explained to me everything that was highly recommende serviced at Imperial Toyota. Curtis was my service advisor and was wonderful to work with. He explained to me everything that was highly recommended to get done now and what could wait until I came in again. I stayed in the waiting area while my car was worked on and was pleased with the comfort and cleanliness of the area. I will confidently continue getting my car serviced at Imperial Toyota. More

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Curtis Jones exceptional informative and answered all my questions. Great customer service, Thank you so much for taking care of me today. Always feel at home when I take my car to Imperial in Milford Mass. questions. Great customer service, Thank you so much for taking care of me today. Always feel at home when I take my car to Imperial in Milford Mass. More

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I love coming here. They have plenty of chairs and stations where you can work while you are waiting. More importantly, I always feel like they listen to me and are real They have plenty of chairs and stations where you can work while you are waiting. More importantly, I always feel like they listen to me and are really working to help my car stay healthy, so I can drive it safely for as long as possible. Curtis is great. Ask for him. He will tell what you need and what you don't need for your car's check-up. If you're like me and want to drive your car for a long time, I'd recommend coming here. More

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Last week I went in for an oil change and upon my arrival I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotatio I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotation - The option was mine and I decided to return at a future date to cover all required service - The reason for this review is Curtis could have sold me something I really didn't need at the time but he was honest and caring for me the customer, and that means a lot to me - Imperial Toyota has always been a pleasure to work with and Imperial should know they are very fortunate to have Curtis working for them as a Service Rep - Regards: Richard More

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I went for an oil change and received excellent service from Curtis jones he was very informative and knowledgeable. Thank you Curtis from Curtis jones he was very informative and knowledgeable. Thank you Curtis More

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Curtis was amazing and kind when working with me when I brought my car in. I would highly recommend the dealership and specially working with Curtis for any of your car needs! brought my car in. I would highly recommend the dealership and specially working with Curtis for any of your car needs! More

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