Curtis Miles
Curtis Miles at Mercedes-Benz of Plano

Curtis Miles | Page 2

Pre-Owned Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Curtis Miles

July 25, 2022

Dealership Rating
Employee Rating

Finance management needs to do a better job of getting funds from other financial institutions. More

by divatee21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Powers , Alex Rosas, Scott Singleton

Jul 26, 2022

Mercedes-Benz of Plano responded

divatee21, we apologize that your experience in finance had a hiccup. We invite you to send us a few more details to social@MBPlano.com so that we may look into the issues and work to ensure we improve the process moving forward. We look forward to hearing from you additionally and appreciate your insight. Best wishes!

Jul 27, 2022

divatee21 responded

Mercedes should do ACH’s, Wires and have overnight mailing labels to receive funds from other financial institutions. My poor salesman Curtis Miles, had to leave and pick up cashiers check just so I could drive my new car off the lot. I found that to be ridiculous business practices from such a prestigious company like Mercedes. Made me feel as though I was being punished. Management needs to take care of that immediately. Thank you, Teresa Lee

June 22, 2022

Dealership Rating
Employee Rating

Very impressed with facility as well as staff especially Curtis Miles courtesy and personable professionalism More

by montyjames444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Mercedes-Benz of Plano responded

montyjames444, thank you for your 5-stars. We're happy to hear Curtis Miles was courteous, personable and professional! We appreciate your endorsement. See you next time. Best wishes!

June 21, 2022

Dealership Rating
Employee Rating

Trusted service department … Timely communication, honest, friendly, attention to details, with quality repair and maintenance on top. More

by Raider22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Vunk - 5 star

Jun 21, 2022

Mercedes-Benz of Plano responded

Raider22, thank you for your 5-stars. We're glad to hear our team provided timely communication and quality repair and maintenance! We appreciate your endorsement. See you next time. Best wishes!

May 02, 2022

Dealership Rating
Employee Rating

Excellent customer service and the sales person was gracious, helpful and a pleasure to work with. Got the car of my dreams. More

by sblend12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Mercedes-Benz of Plano responded

sblend12, thank you for sharing 5-stars! We're glad to hear our sales team was gracious and helpful! We appreciate your feedback and look forward to serving you additionally next time! Best wishes, and congratulations on your dream car!

April 26, 2022

Dealership Rating
Employee Rating

Service is very good. It is slow these days and the follow-up for updates isn’t as good as it could be but it worked out. More

by gmmichaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Mercedes-Benz of Plano responded

gmmichaud, thank you for your 5-star review! We're glad to hear our service is good! We look forward to serving you additionally in the future. Thanks again!

Apr 26, 2022

gmmichaud responded

Very good service.

March 11, 2021

Dealership Rating
Employee Rating

Service experience on my 2019 s class is always efficient and courteous. Jennifer Clark, my service advisor always keeps in the loop as to how quickly my vehicle would take in service and returns it clean wi More

by mflegenheimer1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Clark

Mar 12, 2021

Mercedes-Benz of Plano responded

mflegenheimer1968, we appreciate your 5-stars regarding working with Jennifer. Thank you for taking a moment to share praise noting your 2019 S-Class service experiences! See you again when the time comes. Thanks again!

December 29, 2020

Dealership Rating
Employee Rating

The dealership should offer return customer discount up front instead of waiting until the customer starts the negotiations. The salesman was professional and friendly and the process of transferring ite More

by Acparksntx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Mercedes-Benz of Plano responded

Acparksntx, thank you for sharing praise regarding your experience working with Curtis. We hear your constructive praise regarding the negotiation process and will pass your feedback along to our management. Thanks for your business and your note. Let us know when we may serve you additionally. Thanks again!

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